I've been building and managing dispatch service and multiple trucking companies from 0. Starting from education and onboarding system for all new hires to deveplopment experienced dispatchers.Managing team with more than 30 dispatchers, 100 trucks and 50+ companiesImplementing new KPI's,TMS systems and new processesHired and educated more than 80 dispatchers different level, a lot of them were able to handle various types of the equipment.I've been working closely with marketing team to increase our advertisement results.At the same time I was responsible for meeting companies KPI's, handling issues with the drivers, owners and brokers.

-liaise and negotiate with customers and suppliers

-develop business by gaining new contracts

-use search and warehouse platforms

-organize transportation in the USA/Mexico/Canada

-direct, optimize and supervise cargos at each stage

-coordinate full document cycle

-keep track of services quality

-interact with headquarters

-distribute machinery on facilities, organize in-house and intercity transportation

-draft applications and agreements with service providers

-manage settlements with counteragents, shipment terms

-facilitate deals with necessary documents (prepare supporting documents, agreements, reports, etc.)

-negotiate and interact with service providers and carriers

-provide technical and material supply for the enterprise