Support customers via chat and email;

Helping customers to understand how the service works, investigating and resolving issues of varying levels of complexity;

Reporting bugs;

Providing project management support to Visa clients and processors.Coordinating directly with clients to analyze card program setup requirements to implement Visa products and services to support the business and formulate implementation solutions.

Reporting clients' project accomplishments and deliverables to management on a regular basis.

Managing clients' projects in parallel to product developments and a changing landscape.

Proactively identifying opportunities for process improvement to improve team efficiencies and project delivery to clients.

Building and enhancement of positive working relationships with key Visa client institutions, processors and internal stakeholders.

Preparing and maintaining detailed project plans, status reports, and issues logs, etc.

Перевод текстов общей тематики, перевод документов, деловой переписки, сайтов, тексты медицинской и юридической тематики.

Языковые пары:

русский/украинский - английский

русский/украинский - китайский