Functional Responsibilities & Achievements:

• Project Planning & Implementation: Develop and execute mental health, psychosocial support (MHPSS), and social protection projects, ensuring alignment with international humanitarian standards, organizational objectives, donor requirements, and community needs.
• Multitasking & Adaptive Problem-Solving: Efficiently manage multiple project components simultaneously, balancing urgent field needs with long-term objectives while ensuring smooth coordination, resource allocation, and timely decision-making in a dynamic humanitarian environment.
• Resource & Budget Management: Efficiently allocate financial, human and material resources with transparency and accountability.
• Stakeholder Coordination: Establish and maintain partnerships with local authorities, social services, NGOs, and community leaders to enhance service delivery and ensure program sustainability.
• Monitoring, Evaluation & Learning (MEAL): Track project impact, collect field data, and implement continuous improvement processes based on beneficiary feedback.
• Capacity Building & Team Leadership: Train and mentor social workers, psychologist, fostering a skilled and empowered workforce for MHPSS service provision.
• Community Engagement & Beneficiary Support: Conduct needs assessments, facilitate community meetings, and ensure that programs are inclusive and participatory.
• Reporting & Compliance: Prepare high-quality project reports, case studies, and impact assessments for donors, headquarters, and relevant stakeholders.
• Performance Appraisal: Conduct employee evaluations, provide constructive feedback, and develop growth plans.
• Human Resources (HR): Manage HR processes, including onboarding, training, and employee development.
• Cross-functional Team Leadership: Coordinate efforts across departments, ensuring effective communication and collaboration.
• Conflict Resolution & Problem-Solving: Address challenges in the field, mediate conflicts, and adjust project plans as needed.

Job Responsibilities & Achievements:

• Conduct MHPSS needs assessments in medical and educational facilities, as well as shelters, to identify key areas for intervention.
• Develop and deliver trainings on MHPSS, stress management, burnout prevention, and self-help skills for health and social workers, educators, and volunteer communities.
• Design program documents, reporting forms, and data collection tools to ensure structured and efficient monitoring of MHPSS activities.
• Provide supervision and professional support to employees of educational and medical institutions, as well as social workers and psychologists.
• Establish and maintain partnerships with organizations, fostering collaboration to enhance MHPSS service delivery.
• Prepare regular reports on MHPSS activities, ensuring transparency, evaluation, and continuous improvement of provided services.

Job Responsibilities & Achievements:

• Development of HR strategy.
• Labour market analysis.
• Analysis of needs and organization of training for staff.
• Motivation and support of staff.
• Conducting one-to-one sessions.
• Recruiting: active search for personnel from line staff to TOP managers.
• Onboarding: development and implementation of an adaptation system.
• Organization and holding of corporate events.
• Coaching of business leaders and TOP managers.
• Development of job descriptions and regulatory documents.
• Writing the company's Constitution.

Job Responsibilities & Achievements:

• Psychological support, counselling and coaching of staff
• Mediation of conflict situations
• Assessment of staff efficiency and engagement
• Assessment of staff performance and satisfaction
• Psychoeducation and raising awareness of employees
• Conducting thematic workshops and webinars
• Increasing the resilience level
• Prevention of professional burnout
• Participation in the recruitment of personnel
• Support in the process of adaptation of newly employed specialists
• Implementation of the staff care program
• Organization of employee interaction
• Motivation and formation of an effective team

Job Responsibilities & Achievements:

• Ensuring strategic planning for the development of Mental Health and Psychosocial Support (MHPSS) of the department.
• Ensuring control over the timely and effective implementation of strategic goals of the department.
• Coordination of the work of the department staff and regional teams (10 regional offices).
• Developing and implementing a system of staff training and education.
• Organizing trainings and moderating working meetings in accordance with development strategies.
• Ensuring monitoring and evaluation of the activities.
• Establishing and ensuring the effective operation of the Psychosocial Support Expert Group.
• Providing consulting on monitoring and analysis of effective and quality service delivery.
• As a master trainer, I was engaged in the training of psychosocial support trainers.
• Providing supervision of trainers on an ongoing basis.
• Simultaneously performing the duties of a MHPSS technical advisor.

The project was implemented with the financial support of the Government of Japan.

The project's goal was to provide psychosocial support to internally displaced persons (IDPs) from eastern Ukraine, demobilized servicemen and their families.

Job Responsibilities & Achievements:

• Controlling the quality and efficiency of psychosocial services.
• Coordination of regional staff (6 regional offices, 12 psychologists).
• Monitoring and evaluation of the quality of project implementation.
• Organization and conducting trainings on psychosocial support (PSS) and psychological first aid (PFA).
• Conducting technical supervision for regional staff and volunteers.
• Advising and supporting regional staff on planning, efficiency and performance analysis.
• Negotiating and establishing cooperation with partner organizations.
• Development of regulatory and legal documentation (regulations on the organization of activities, job descriptions, etc.).
• Development and implementation of tools for the Planning, Monitoring and Reporting.
• Maintain reporting in accordance with the requirements.
• Development of training programs, leaflets and methodological guidelines.
• Representation of the organization's interests at partnership meetings (MHPSS WG, conferences, etc.).

Job Responsibilities & Achievements:

• Providing psychological support to patients of different age groups (from 5 years to 65 years)
• Effective implementation of various methods of art therapy, mandala therapy, and sand therapy in the work with patients
• Effective use of psychotherapeutic techniques
• Development and implementation of correctional trainings
• Individual and group counselling of patients
• Restoring the psycho-emotional state of patients
• Maintaining the necessary reporting documents

Job Responsibilities & Achievements:

• Providing individual and group psychological services for children and parents
• Psychological support of children during the adaptation period
• Development and implementation of correctional and development programs
• Psychological education for parents and pedagogical staff
• Full range of psychological work with pedagogical staff
• Maintaining reporting documentation