Project management:

Projects coordination from idea to launch. Plan, documentation elaboration, instructions and guides. Project milestone tracking and reports. Tailor made products - more than 10. New products launched - more than 5.

Example:

https://mol-ukraine.com.ua/ua/mastyl-ni-materialy-ta-avtoximiya/sil-s-ke-hospodarstvo/hidravlichni-masla/mol-hydro-prime-hv-32-zf/

Trainings:

Educational materials development about Company's products and services. Planning and conducting training events for Partners and MOL Ukraine team. More than 100 successfully conducted trainings.

Marketing:

Products promotion strategy development participation.

Present company in exhibitions - SIA, AGRO in order to increase Brand awareness.

Preparation of articles for professional magazines, catalogues, booklets, client case studies, news’s:

Article:

https://landlord.ua/news/z-mol-mozhna-zaoshchadyty-do-15-vytrat-na-obsluhovuvannia-tekhniky/

Booklet:

https://mol-ukraine.com.ua/images/mol_ua/lub/pdf/services/uk-UA/mol_lubcheck_automotive_ukr.pdf

Company video adaptation:

https://www.youtube.com/watch?v=0vFp00AXZPQ

Customer support:

Identifying Client needs. Ensuring high-level customer service. Negotiations, claims management and daily demands.

Operational activity:

Daily communication with Production plant and EU departments. Business process setup and optimization. Systems implementation.

Analytic:

Market research, competitive products and new prospective directions analisys.

Achievements:

- Created Knowledge Database, which optimized educational process

- Developed methodology for official letters obtaining from product Users Enterprises

- Improved Tender Project, which increased Partners engagement by 2 times.

- Implemented among Partners Lubcheck online system for oil samples registration:

https://play.google.com/store/apps/details?id=com.fonixteszt.lubcheck&hl=uk

Projects:

Coordinate new and tailor made products development, field tests. Products certification in Ukrainian certification system UKRSEPRO. Implementation of new systems and processes. Marketing materials and professional exhibitions participation.

Customers support:

Provide client services and educational programs at high level. Negotatitaions and daily demands. Claims management.

Providing technical support required by sales of lubricants and authochemicals in the frame of company’s strategy.Assist in projects and educational programs. Providing customer services and daily needs at a high level. Marketing materials and professional exhibitions participation.

- Organization of promoters' work at the event venue (5-15 people)

- Task tracking and reports