• Stakeholder management (English, Ukrainian).
• Team management of large teams of animators, Quality Check team, supervisors.
• Risk management.
• Maintenance of project documentation;
• Reporting on project performance.

• Employee Payrol.
• Onboarding, creation of staff development programs, organization of team buildings.
• Preparation and maintenance of documentation in accordance with ISO/IEC 27001.
• Office administration.
• Assistance to CEO.

• Creating strong Billing Department via motivation and trainings of its members;

• Collecting, assigning and processing customers' requests (OTRS ticket system)

• Working in SAP, reconciliation of the costs, statements of accounts, Credit Card payments, Blockchain;

• Building trustful business relationships with customers. Problem solving;

• Working with Developers Team to optimize the Billing department workflow.

• Organization of orders' collection and processing

• Financial control and document management of the client service department

• Management of participation in tenders

• Concluding contracts with suppliers

• Logistics operations' control (purchases, transfers, sales of goods)

• Realization of functioning of the existing partners network and its expansion, developing а referral system

• Processing customer feedback and providing technical advice

• Problem solving

• Negotiating with clients and editors of the media (printed, digital, radio) to meet the interests of clients and preserving the editions' context policy. Problem solving.

• Document management

• Writing the articles/news

• Creation reports for clients

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