• Primary screening of clients in LexisNexis, SumSub for PEP (Politically exposed person), Adverse Media, Sanctions;
• Detection of fraud or suspicious activity using EDD (Enhanced Due Diligence);
• Ongoing screening via LexisNexis or SumSub;
• Monitoring and analysis of client's transactions in both fiat and cryptocurrencies using CipherTrace, Chainalysis, Coinfirm;
• Processing transactions (deposits and withdrawals) in both - fiat and cryptocurrency;
• Handling chargebacks from clients, namely providing evidence to PSP (Payment Service Provider) and disputing it;
• Processing AML alerts and Fraud alerts to detect scammers or money laundering through cryptocurrency and blocking such users;
• Reporting suspicious activity user for SAR (Suspicious Activity Report);
• Communication with customers via Customer Support in Zendesk (if needed);
• Verification of SoF (Source of Funds).

Verification of invoices from the carrier, review of cost items, force majeure expenses, approval or rejection of such expenses if not provided for in the contract between the carrier and the customer (this is a factory that produces a certain product)