Удаленная работа
Reputation Manager
Удаленная работа
Полная занятость
Responsibilities
- Analyze reputation factors and measure brand reputation
- Create an amazing client experience by providing positive content via email, posts, and tweets
- Write informative, source-rich, helpful answers via Quora, Reddit, etc...
- Contribute to the brand’s excellent reputation by regularly reviewing information about our products and services from different sites, including search engines, social media and communities, blogs, and forums
- Examine the facts surrounding social media (negative) comments to provide positive and professional responses
- Recognize possible negative situations and crises and use conflict resolution concepts to solve issues
- Provide mechanisms to prevent and effectively deal with online reputation threats
- Monitor and assess revised and new content to make improvement suggestions for SEO optimization
- Submit regular reports to the management
Requirements
- Fluent English skills
- 2+ years of experience in Digital Marketing or Social Media Management
- Hands-on experience with social analytics, SEO, business intelligence, and social media listening tools, such as Mention, BuzzSumo, Ahrefs
- Working knowledge of content development and management
- Excellent analytical, communication, problem-solving, time management, and interpersonal skills
Trading Technology
Финансовые услуги
