Accountability to Affected Populations (AAP) and learning Officer

PLAN INTERNATIONAL UKRAINE

Plan International responded to the Ukraine Crisis since March 2022, starting in countries hosting Ukrainian refugees (Moldova, Romania, Poland) and thereafter expanding humanitarian operations inside Ukraine since August 2022. 

Plan International is profiling itself as one of the ‘go to’ organizations in promoting and protecting the rights of children, girls and young people in conflict and crisis; in particular through adding value in child protection, education, gender and inclusion, social cohesion, GBV, MHPSS and CVA. As the crisis permits, Plan International is expanding its humanitarian interventions into longer term development goals driving youth-led action and equality for girls in Ukraine.

Plan International Ukraine works primarily through strategic civil society partners to support vulnerable children, young people, and their families to cope with the impact of the current humanitarian crisis and to increase their resilience. 

Role Purpose

As part of Plan Internationals commitment to ensuring communities, and especially children, have a voice in the crisis, and have a response that is tailored to their needs, Plan International is recruiting an Accountability to Affected Populations and learning officer. 

The post-holder will lead on enhancing Accountability to Affected Populations (AAP) across Plan International’s activities in Ukraine. The AAP officer will design appropriate tools, child friendly feedback mechanisms, and a lesson learnt system to support the work of Plan International and its partners. 

The postholder will also ensure strong linkages with Plan International’s safeguarding and MERL teams and be a representative in relevant external fora and inter-agency coordination groups. 

Responsibilities

• Co-develop AAP and Learning country strategy in collaboration with the programmes department
• Ensure gender equality and disability inclusion is core to all AAP activities, positioning Plan International as the “go to” agency for gender responsive and inclusive humanitarian action.
• Lead the setup, roll out and follow up on the child friendly feedback mechanism.
• Conduct AAP and monitoring visits in close collaboration with the MERL team.
• Support MERL team in follow up with partners on monthly reporting with focus on learning sections.
• Develop and contextualize appropriate AAP tools and guidance notes in coordination with stakeholders and align to Plan International policies and management standards.
• Lead on roll out of Plan International’s Emergency Response Manual (Programmes) AAP chapter
• Develop and deliver AAP training packages for Plan International Ukraine and partners
• In collaboration with Partnership specialist ensure stakeholders engagement at stages pf project cycle, including but not limited to needs assessments and learning events.
• Represent Plan International in relevant external fora and interagency working groups such as protection working group, AAP interagency standing committee.
• Develop and coordinate a network of AAP partner focal points across the Ukraine Response
• Support Plan International’s engagement with the CHS, including reporting, implementation of the CHS Action Plan and supporting Ukraine Response countries to integrate the CHS into their operations. 
• Document and analyze lessons and learning (on programmatic, partnerships and technical issues) coming from Ukraine Response projects and translate these into changed process or practice and disseminate.
• Contribute to external think pieces, or policy & practice documents, ensuring profile and visibility for Plan International.

Technical expertise AND Knowledge

• Knowledge of the humanitarian and/or development sector
• Experience of implementing humanitarian programmes, particularly of implementing AAP activities in emergency response
• Demonstrable experience of humanitarian standards (Sphere, CHS etc).
• Experience in implementing AAP activities and training.
• Experience of developing guidance notes and tools for use by staff.
• Experience in institutionalizing learning
• Proven experience in networking and external representation. 
• Adherence to humanitarian principles and standards 
• Experience in project monitoring and monthly monitoring reporting is an advantage
• Experience in using Excel is an advantage
• Experience in using Kobo, activity info and other digital data collection tools is an advantage

SKILLS and behavioural competencies

• Creative approach to problem 
• Excellent communication skills
• Flexibility to adapt plans to a changing environment
• Developing and maintaining collaborative relationships;
• Managing self in a pressured and changing environment
• Motivating and influencing others 

Plan International’s Values in Practice

We are open and accountable

We create a climate of trust inside and outside the organisation by being open, honest and transparent. We hold ourselves and others to account for the decisions we make and for our impact on others, while doing what we say we will do.

We strive for lasting impact

We strive to achieve significant and lasting impact on the lives of children and young people, and to secure equality for girls. We challenge ourselves to be bold, courageous, responsive, focused and innovative.

We work well together

We succeed by working effectively with others, inside and outside the organisation, including our sponsors and donors. We actively support our colleagues, helping them to achieve their goals. We come together to create and implement solutions in our teams, across Plan International, with children, girls, young people, communities, and our partners.

We are inclusive and empowering

We respect all people, appreciate differences and challenge inequality in our programmes and our workplace. We support children, girls and young people to increase their confidence and to change their own lives. We empower our staff to give their best and develop their potential.