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«ФАРМА ПЕРСОНАЛ»- спеціалізоване рекрутингове агентство
Business Excellence Specialist
Роботодавець: Західна мультинаціональна фармкомпанія
Key Job Responsibilities:
- Daily Salesforce.com CRM administration:
- System/data alterations. Import/export data experience is required.
- Updates & developments of workflows and processes.
- Maintenance of access rights and security settings
- Target frequency/Business plan/MCCP calculation and upload
- Segmentation & Targeting projects
- TRA projects
- System enhancements proposals & implementations, including UAT conduction
- Ongoing technical know-how support to all FF on their day-to-day CRM related questions
- Partner with business to determine needs, ability to deep dive into business need and propose solutions
- CRM system training conduction and regular update of training materials
- Omni-channel management:
- Consent management, including internal policies, external audits, and tool management
- Enablement of strategic and innovative digital omnichannel programs
- Data stewardship: ensure data managed effectively and in a timely/daily manner including verification and validation processes
- Sales Analytics
- Sales data processing & validation
- Incentive Compensation plans
- Quota setting
- IC development, approval & documentation
- IC calculations
- Reporting:
- CRM Customer data extractions & validations
- SFA KPI reporting
- Sales Data reporting
- Power query experience is required
- Support of internal Power BI Dashboards development
Expertise:
- Education: technical/mathematician education
- Experience: at least 2 years of experience in analytics field, CRM and digital development within international company
- Fluency in English
- Excellent project management skills
- Excellent computer skills, analytical skills (MS office, Power query)
- Salesforce.com administration skills
- Ability to work in multicultural environment
- Power BI expertise and SQL knowledge (optional)
Пропозиція компанії: оговорюється індивідуально
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Тел.: Показать контакты (067) 900 88 75 Оксана
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