Logistics Support:

• Ensure the proper functioning of the coordination which includes finding adequate infrastructures and furniture, ensuring procedures and premises meet basic PUI security requirements

Assets and premises:

• Ensure the good management of all the equipment’s, including fleet and premises at coordination and provided support to the bases level in compliance with PUI procedures and donors’ supplies and equipment for coordination and submits it to the Log Coordinator.

Assets and Premises’ Management:

• Ensure that all PUI assets are centralized and registered in compliance with PUI procedures and donors’ guidelines.
• Ensure the good use and maintenance of all assets at coordination in compliance with PUI procedures and following manufacturers’ user manual.
• Ensure the proper maintenance of all premises at coordination (guesthouse. Office and warehouses) and manage the lease
• Ensure that the needs of the coordination are met (support, programming) and reports the needs to the Logistics Coordinator, while making sure that all donor and internal procedures are respected, and that commitments are in line with available budgets.
• Ensure that the site is equipped with the minimum of infrastructure (offices and housing) necessary for execution of the work and accommodation of teams, in optimal conditions of safety.
• Oversee the vehicle fleet and travels, and more globally ensures its proper functioning, as well as the maintenance of all equipment belonging to the site.
• Oversee the organization of the movement of vehicles on a weekly basis.
• Ensure adequate storage arrangements for all property and equipment.
• Ensure proper delivery of all purchases planned for the operational sites. Follow up document for the mission.
• Participate to premises’ administrative management at coordination with the support of the logistics officer and Logistics Assistant.
• Ensure that all the energy means necessary at coordination are available and are managed in compliance with PUI procedures.
• Ensure the identification of the needs regarding assets and premises in the context of proposals writing.
• Ensuring the Security of Goods and People:
• Ensure that the material and other resources at coordination level are sufficiently adapted to the safety management approach defined for the Mission.•
• Ensure that all premises at Base level are properly equipped in compliance with PUI security guidelines (hibernation kits, first aid kits and extinguishers notably).
• Ensure that all transportation means at coordination are equipped and used in compliance with PUI security guidelines.

Team Management:

• Oversee the hiring process of the whole logistic team and participates in any decision related to the termination of employment contracts of national employees.
• Ensure compliance with the Internal Rules of Procedure of PUI on the site.
• Assume or delegates responsibility for the induction of new members of his team, ensuring the project and base context, the relevant PUI tools and policies are well understood.
• Prepare the job profiles of national employees under his/her immediate supervision.

• Development, introduction, renovation and control of corporate policies and standards of vehicles using and safety driving
• Informing to corporate's cars users about changes in the traffic regulations and rules safety driving
• Interaction with a leasing and insurance companies and service centers
• Interaction with insurance companies and support of specialists in case of car accidents, control vehicles repair process
• Organization and control of maintenance and repair of the corporate cars and maintenance in their reference station (more 250 cars Ukraine, Moldova)
• Control of the technical condition of the corporate cars and save of costs
• Support of internal clients on technical problems and others.

• Development, implementation, updating and control of corporate guidelines, policies and standards on the use of cars and safety issues. Reporting the employees about policies and rules of safety regulations changes
• Interaction with Leasing Company and Workshops
• Interaction with Insurance Companies and car accidents management
• Organization maintenance and proper condition of the company vehicles (fleet 230 vehicles) and observing regulations for ensuring safety
• Budgeting of economic expenses
• Participation in tender process for procurement of new vehicles
• Control of operating costs (fuel, leasing)
• Support of internal customers with technician problems and other

Car Fleet Management

• Development, implementation, updating and control of corporate guidelines, policies and standards on the use of cars and safety issues. Reporting the employees about policies and rules of safety regulations changes
• Interaction with Leasing Company and Workshops
• Interaction with Insurance Companies and car accidents management
• Organization maintenance and proper condition of the company vehicles (fleet 230 vehicles) and observing regulations for ensuring safety
• Budgeting of economic expenses
• Participation in tender process for procurement of new vehicles
• Control of operating costs (fuel, leasing)
• Support of internal customers with technician problems and other

Admin Management

• Maintenance of general services and proper condition of office premises (14 offices Ukraine/Moldova), as well as control over the serviceability of equipment
• Budgeting of economic expenses
• Procurement aspects and coordinate purchase logistics
• Manage all aspects of furniture and hardware purchase, usage, and record-keeping
• Organize and support inventory
• Open new offices and relocation
• Support remote colleagues
• Control of operating costs ( rent, utilities and other)
• Maintain cooperation between the internal team, external contractors and vendors

Providing general management of department

Fleet Management

• Development, implementation, updating and control of corporate guidelines, policies and standards on the use of cars and safety issues. Reporting the employees about policies and rules of safety regulations changes
• Interaction with Leasing, Insurance Companies, and Workshops
• Organization maintenance and proper condition of the company vehicles (fleet 230 vehicles) and observing regulations for ensuring safety
• Budgeting of economic expenses
• Participation in tender process for procurement of new vehicles
• Control of operating costs (fuel, leasing, and other)

Admin Management

• Maintenance of general services and proper condition of office premises, as well as control over the serviceability of equipment
• Procurement
• General management of tendering process.
• Inventory

Providing department general management

Coordinating activities of dealer network:

• Developing and implementing aftersales standards and processes (repair, routine service and maintenance, warranty repair);
• Conducting service and warranty audits, making schedules of remedial actions, ensuring the schedules are met
• Inspecting warehouse condition, controlling warehouse stock levels
• Conducting employee performance reviews, arranging and conducting field trainings
• Providing dealership staff with comprehensive professional advice

December 2008- December 2009

Autogarant, Ltd., official service partner of Ford in Kiev region

Head of service station

Coordinating activities of service station (more 30 subordinates)

• Developing and implementing aftersales standards and processes (repair, routine service and maintenance);
• Developing structure of the service station (hierarchy, functions, number of employees)
• Introduction motivation program for service station staff;
• Construction trainings for staff (technical and other);

Forming of department budget

• Planning service station works and spare parts sales;;
• Reviewing customer complaints regarding the dealership's performance, resolving disputes and conflicts

• Negotiating with flit customers;

Coordinating activities of service station (more 30 subordinates)

• Developing and implementing aftersales standards and processes (repair, routine service and maintenance);
• Developing structure of the service station (hierarchy, functions, number of employees)
• Introduction motivation program for service station staff;
• Construction trainings for staff (technical and other);

Forming of department budget

• Planning service station works and spare parts sales;;
• Reviewing customer complaints regarding the dealership's performance, resolving disputes and conflicts

• Negotiating with flit customers;

Planning parts sales, distributing sales volumes between dealers based on their potential

Coordinating activities of dealer network (Kyiv, Dnipropetrovsk, Kharkiv, Lviv, Poltava, Sumy, Kirovograd, Mykolaiv, Mukachevo):

• Developing and implementing aftersales standards and processes (repair, periodic maintenance, warranty repair);
• Conducting service and warranty audits, making schedules of remedial actions, ensuring the schedules are met
• Inspecting warehouse condition, controlling warehouse stock levels
• Conducting employee performance reviews, arranging and conducting field trainings
• Providing dealership staff with comprehensive professional advice

Opening new dealerships (launch of 8 service stations):

• Developing structure of a service station (hierarchy, functions, number of employees)
• Training and preliminary testing employees (service standards, warranty policy, working with Ford catalogues and price-lists, main features of vehicles)
• Selecting necessary tools, general service and diagnostic equipment, ordering this equipment and ensuring it is delivered to the dealer
• Developing service documents according to requirements of the manufacturer and laws of Ukraine
• Assisting dealers with forming initial stock of parts
• Reviewing customer complaints regarding the dealership's performance, resolving disputes and conflicts

• Conducting preliminary car diagnostics and service write-up
• Organizing repairs and ensuring they are completed
• Timely informing the customer of all changes in repair process, resolving conflicts
• Ensuring repair is completed in a timely and accurate manner
• Accounts receivable control
• Maximizing sales of service department and parts department

Working with parts catalogues and price-lists