1-2-3 Line Support Specialist and ServiceDesk Specialist for daily user and infrastructure support.Helpdesk administration, Office 365 support, Azure AD administration, onboarding, and troubleshooting.Administration and configuration of equipment, software, internal services, 2FA, and inventory base.Supported issue resolution across multiple requests and operational tasks in a dynamic business environment.

1-2-3 Line Support Specialist, ServiceDesk Specialist, and Helpdesk administrator. Office 365 and Azure AD support, onboarding, troubleshooting, administration, and configuration of equipment and software. Supported internal services, 2FA processes, and inventory base maintenance.Solved problems and multitasked on various projects simultaneously.

1-2-3 Line Support Specialist, ServiceDesk Specialist, and Helpdesk administrator.Office 365, Azure AD, and Microsoft Intune administration. Onboarding, troubleshooting, administration, and configuration of Windows and macOS equipment fleet, software, and internal services. Supported 2FA processes, program diagnostics, and inventory base. Proven ability to manage and troubleshoot complex systems architecture with a focus on streamlining operations.

Central Office Workplace Support and System Administration.1-2 Line Support Specialist and ServiceDesk Specialist.Provided technical support for over 500 customers in a fast-paced corporate environment.