• Managing a team of 9 people (back-end, front-end developers, QA specialists, and designers).
• Preparation of technical specifications for the developers and designers on the introduction of new functionality.
• Writing project documentation for existing functionality.
• Organization of continuous work, control, and improvement of internal processes.
• Preparation and compliance with estimates, execution, and control of deadlines.
• Reporting on the set goals and results of the project.

Achievements:

• Reduced the number of custom CSS requests by 20% by analyzing them, outlining necessary tasks, and coordinating their implementation on the PHP and React side. This improved client satisfaction and reduced site load.
• Our platform was complex, with many interconnected modules, and task creation often missed details. I developed a system using note-taking tools and language models that reduced oversights by 50%.
• I fostered a team atmosphere that encouraged open ideas for product improvement. Later, my team was recognized for its high enthusiasm in this area.

• Collaborated with clients across diverse industries, including IT , biotechnology, and e-learning.
• Led multiple international cross-functional project teams simultaneously (5-9 people each), conducting regular retrospectivesto highlight success and identify risks and issues.
• Analyzed the performance data to initiate and implement all necessary changes for delivering improved results to the clients.
• Held client-facing meetings to provide project updates, discuss challenges, and present solutions.

Achievements:

• Improved customer satisfaction score, resulting in good reviews from the clients.
• Stepped in to handle a few projects facing significant issues and helped recover their progress.

• Filled the top of clients' sales funnel by engaging potential customers directly via phone calls, emails, and LinkedIn.
• Participated in client calls to discuss project performance.

Achievements:

• Achieved a doubled quota of appointments on projects that resulted in increased ROI for clients and positive reviews for the company.