*Managing a team consisting of rental agents at two rental stations and company drivers. Ensuring training of new employees, their professional development and motivation to achieve high results. Developing and implementing a sales and marketing strategy with marketing department that contributed to an increase in the volume of orders and profitability compared to previous periods. Optimising of work processes. Improving customer service. Ensured a high level of customer service, which led to an increase in the number of regular customers. introduction of new services and loyalty programs.Analytics and reporting on the results of the rental department. participation in the pricing process. Company car fleet management in Kiev and Regions (fleet 300 vehicles).Control of reporting and correctness of contracts. successful participation in tenders with international organizations, NGOs and other companies to provide them with cars and fleets. fleet coordination, checking the availability of cars and coordinating movements for correct availability.

Preparation documentation for audits.

* Use company approved sales and service techniques in order upgrading department's quotas and providing exceptional service resulting in customer satisfaction. *Direct sales of car rental services . *Recognition of customer needs.*Dealing and assistance of customers. * Rental Station management. * Company car fleet management in Kiev and Regions ( 200 vehicles) * Successful management of company Fleet and Rental team (rental sales agents and drivers). *Coordination of the Rental Station activity * Education and control employees for corporate standards and working procedures * Working out and teaching the company's Car Fleet Policy with its Procedures * Expedience control of using a corporate cars by employees * Dealing with another company departments to ensure the smooth and correct operation of the Rental Station * Using a company car taking into account economic and corporate standard factors * The rest of the functional coinсides with the responsibilities in previous position.

*Assist in resolving service issues and provide quality services in the shortest time. * Inform clients and check their knowledge about the rules of the renting cars. * Ensure full understanding of rates and cost of services by clients. * Conduct charges for the rent, working with pay register and banking terminals. * Checking and preparing cars for rent, checking timeliness of service, etc.. * Proper preparation of all required documents ( agreements,acts of reception and transmission, routing papers, etc.)for renting cars and their return. * Dealing with customers, making agreements, problems solution with debtors. *Providing a full cycle of car rental. * Check and control drivers for timely movement of vehicles. * Close cooperation and communication with service departments for repair of automobiles. * Maintain documentation of the presence of cars in the parking lot, monitoring refueling vehicles and fuel report. * Using corporate car taking into account economic and corporate standard factors. *Making fuel reports.

Company cars driver

Providing high quality services for the transportation of VIP customers

Personal driver (for a CEO)

Safe driving on a luxury cars

Control, inspection and insuring for good vehicles condition

Business trips around Ukraine

Services for the international customers

Using corporate car taking into account economic and corporate standard factors