Работала в 4 компаниях 6 лет 5 месяцев
Образование, Энергетика и Энергоносители
Project manager
GoIT
Образование
2 года 2 месяца
11.2022 - 01.2025
- Risk management for projects, teams, and challenging clients.
- Ensuring product satisfaction; resolving issues and adjusting project plans as needed.
- Project planning, resource allocation, and progress monitoring.
- Team building, KPI formation, and process optimization.
- Developed and launched 8+ new courses, negotiating and onboarding 20+ industry experts.
- Coordinating mentors, client managers, and related departments.
- Calculated unit economics and optimized costs by 20% via AI-driven process automation.
- Budget and timeline development, financial audits, and performance analysis.
- Achieved 95% on-time project delivery, boosting client retention.
Teamlead
GoIT
Образование
1 год 1 месяц
10.2021 - 11.2022
- Led a team of 3+ members, achieving a satisfaction score of 9.7/10.
- Facilitated communication between clients and teams, ensuring smooth collaboration.
- Managed conflicts and problem-solving within the team and with clients.
- Mentored team members, improving productivity and efficiency.
Assistant director
WINDER / Астра-Снекс, ООО
Энергетика и Энергоносители
3 года 5 месяцев
09.2018 - 02.2022
- Search and consultation of new clients, closing full project cycles.
- Preparation of client offers and contracts, including acceptance acts, invoices.
- Recruitment of team members (sales managers, installers).
- Managing supplier and distributor relationships.
- Procurement of equipment with cost optimization.
- Setting up logistics for employees and equipment, including international orders.
- Coordination of loading/unloading processes and warehouse operations.
- Conflict resolution with project participants.
Client happiness manager
GoIT
Образование
7 месяцев
03.2021 - 10.2021
- Managed client relationships, resolving inquiries and issues effectively.
- Analyzed feedback to improve products and processes.
- Coordinated with internal teams to meet client needs and deadlines.
- Achieved a satisfaction score of 9.7/10, contributing to increased client retention.
Ключевая информация
Project Management:
Planning, Forecasting, KPI/OKR formationWBS creation
Soft Skills:
Leadership and teamwork, Conflict resolution, Analytical and critical thinking, Time and task management, Adaptability, Strong self-organisational skills
Methodologies:
Agile, Scrum, Waterfall, Kanban
Tools Skills:
Notion, Jira, Confluence, Trello, Zoho CRM, Figma, Tableau, GitHub, Slack, ClickUP, Google services
Училась в 1 заведении
Державний університет телекомунікацій
Управління інформаційною безпекою
Київ, 2021
Владеет языками
Английский
средний
Немецкий
средний
Русский
свободно
Украинский
родной
Kateryna
Kateryna
Project manager
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