• Performing the whole B2B sales life cycle

• Creating an established book of customers/freight

• Developing a reliable carrier network

• Controlling and tracking the process of moving freight

• Taking care of all paperwork, terms and conditions, proofs of deliveries, invoices, etc

• Analyzing the market potential and developing a sales strategy

• Mentoring new employees

• Communicating with freight brokers, shippers, and carriers to negotiate load rates, delivery windows, and other terms of transportation

• Scheduling and dispatching drivers

• Maintaining constant communication with drivers, assisting drivers with troubleshooting issues

• Coordinating the loading and unloading of trucks to ensure cargo is handled safely and efficiently

• Tracking shipments, ensuring accurate and up-to-date status reports for clients regarding their shipments

• Resolving problems related to delayed deliveries, truck breakdowns, or traffic issues

• Maintaining an accurate paperwork process

• Searching and booking loads on DAT/Truckstop/Navisphere etc.

• Brokering loads to reliable carriers

• Building and maintaining long-term relationships with both customers and carriers

• Quoting lanes for customers, negotiating freight coverage

• Dispatching drivers, ensuring timely deliveries and maintaining accurate logs of all loads

• Safety control and value control of every transaction

• Maximizing the benefits of every transaction

• Resolving any issues