Работала в 1 компании   6 лет 3 месяца

IT

Technical Writer

SoftServe

IT

6 лет 2 месяца

06.2018 - 08.2024

  • Writing user, installation, quick start guides, and release notes
  • Writing and reviewing marketing-like texts
  • Working with online documentation and knowledge bases
  • Writing and updating separate topics
  • Writing blog posts and social media posts, company news, announcements Creating and maintaining help systems and guides of various complexity
  • Editing and proofreading, reviewing creative and technical texts
  • Migrating documentation from one knowledge base to another, updating it Fixing design of the documents and presentations
  • Fixing language and structure of the documents
  • Updating and reviewing developer’s documentation
  • Editing and updating FrameMaker guides, RoboHelp help systems
  • Updating massive legacy documentation chunks
  • Reformatting documents into the reStructuredText (.rst) format
  • Reviewing the application’s UI
  • Planning and outlining documentation
  • Investigating requirements
  • Interviewing SMEs and collaborating with the team
  • Estimating and planning work in a team of several Technical Writers Investigating the product and workflows
  • Working with a team in source control (GitHub, Tortoise SVN)
  • Teaching trainee Technical Communicators
  • Researching trends and accessibility standards
  • Gathering statistics and user feedback
  • Designing graphics, pictures, emails, presentations, and digests
  • Creating and (re)designing Confluence spaces and pages
  • Redrawing diagrams and graphics to make the documentation look consistent
  • Creating and designing document templates
  • Recording and editing promo-, show-me, and simulation videos

Училась в 1 заведении

Львівський національний університет імені Івана Франка

англійська філологія

Львів, 2018

Владеет языками

Английский

свободно

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Світлана

Technical Writer

Львов

30 лет

Активно ищет работу

полная занятость

Обновлено 1 неделю назад