-Testing a web application, for monitoring cargo traffic in European Union countries, financial calculation, and invoicing for clients and partners based on truck environmental classes and travelled distances. - Creating and maintaining test documentation, writing and executing test cases according to requirements and user stories (utilizing Jira, Zephyr, Xray).

- Preparing test data using SQL queries and verifying outcomes in Oracle databases.

- Testing and working with API services (Postman). - Generating and updating documentation in Confluence. - Creating bug reports and conducting retesting after developers implement fixes.

- Working with multiple test environments, including various virtual setups.

- Maintaining effective communication with product managers and development teams.

- Actively participating in planning, organizing sprints, and collaborating within a Scrum team.

- Generating comprehensive reports summarizing testing results. - Providing constructive feedback on potential enhancements to the application's functionality.

- Working as a remote freelance software QA engineer with Web and Mobile applications.

- Participate in the testing of various Desktop, Web-based, and Mobile (IOS, Android) applications, such as Media & Entertainment, Communication, E-Commerce, Games, etc. - Create and execute detailed test cases for functional and regression testing.

- Conduct Usability, Accessibility, and Localization testing. - Identify and report software issues to the online bug-tracking system.

- Test mobile application’s behaviour under various interruptions and network conditions.

- Validate application compatibility with 3 party services (search engines, social networks, etc).

- Analyse product requirement documents and installation guidelines.

- Developed strong relationships with customers, to understand their needs and requirements, and proactively communicated with them to ensure their success.

- Managed a portfolio of accounts, including tracking customer engagement and usage, and identifying opportunities for growth. - Worked with customers to ensure a smooth onboarding experience, including training and support. - Gathered and analysed customer feedback, including surveys, and support tickets.

- Reported customer issues, troubleshoot problems, and worked with cross-functional teams to resolve any customer problems.

- Provided technical support to customers via phone, email, and chat, including troubleshooting issues and resolving customer inquiries. - Manage and monitor network infrastructure, including routers, switches, and servers, to ensure network performance and stability. - Performed routine maintenance activities, including firmware upgrades, backups, and security patches. - Created and maintained technical documentation, including network diagrams, configurations, and procedures.