Работал в 2 компаниях   3 года 6 месяцев

IT

Tech Support

Cosmobet

IT

3 месяца

08.2024 - по настоящее время

- Tools: iGaming Back Office, Google Sheets, Jira, Confluence

- Troubleshooting complex technical issues escalated by 1st line support

- Investigating system and software malfunctions in gaming platforms

- Raise issues to game providers

- Collaborating with developers / QA to resolve bugs

- Monitoring system stability and proactively addressing potential problems

Tech Support + trainee QA/Intern

Cosmolot

IT

3 года 1 месяц

02.2021 - 03.2024

- Tools: iGaming Back Office, Google Sheets, Jira, Confluence

- Troubleshooting complex technical issues escalated by 1st line support

- Investigating system and software malfunctions in gaming platforms

- Raise issues to game providers

- Collaborating with developers / QA to resolve bugs

- Monitoring system stability and proactively addressing potential problems

Ключевая информация

HTML

CSS

HTTP

Java Script

Cypress

Page Object

Git

CSS locators

Учился в 1 заведении

Національний авіаційний університет

Інститут Аеронавігації/телекомунікації

Київ, 2018

Владеет языками

Английский

ниже среднего

Курсы, тренинги, сертификаты

Private Mentorship on QA Automation

Київ, 2024

QA Automation · JavaScript · Git · cypress · Jest · HTML · CSS · Page Object


Learned basic Java Script and how to write auto tests in Java Script. Used CSS locators. Tests were written in Cypress. Learned to write tests with Page Object. Work with GitHub, learned the basic commands Git.

Advanced Manual QA

Київ, 2023

Got knowledge of manual testing. Learned to work with test documentation. Understood STLC and Agile. Learned to write a checklist, test cases. Properly fill out bug reports.

Дополнительная информация

Свій розділ

I’m an experienced Tech Support with 5 years of experience in gambling.During my career I mastered working both with clients and tech teams resolving customer issues and understanding the product.During this time I’ve been learning new skills and technologies. I learned HTML, CSS, API, SQL, Jira tool, SQL Server Management Studio. I understand client-server architecture and HTTP protocol. I have basic knowledge of JavaScript. In parallel, I studied Manual QA and test documentation and automated testing in JavaScript. I also practiced it at work.Worked with Visual Studio Code. I wrote auto tests in Cypress and Jest. Used CSS locators in my work. I know the basics of Page Object. Practiced working in GitHub, know the basic commands.Regarding my soft skills I am responsible and want to develop and contribute to company’s success, I’m a team player.

Vadym

QA junior Manual / Automation

Киев

30 лет

Активно ищет работу

полная занятость

Обновлено 1 неделю назад