Line manager for Lviv Case Management team (11 employees) and technical advisor for Case Management teams in Vinnytsia, Cherkasy and Dnipro Field Offices (32 employees). Coordination in the use and development of case management tools, SOPs, ensuring compliance with the donors' and the National Protection Cluster's rules. Monitoring and learning, reporting on program activities. Representation of the organization at the national and local levels (within the scope of competence).

Line manager and supervisor for the Lviv Case Management Team (9 employees). Planning the work of the team, technical support for employees (group and individual), monitoring and auditing, organization of logistics processes, preparation and submission of reports. Representing the team and establishing relationships with external actors at the local level.

1. Case Management/Individual Protection Assistance:

1.1. Identification of Protection cases (persons) in Lviv oblast, in particular in TGH intervention communities, through mobile support, internal/external referrals, or contacting our community center/children's space.

1.2. Protection needs and risks assessment for persons of concern.

1.3. In direct cooperation with persons of concern, develop a Protection Plan designed to directly address identified Protection needs/risks.

1.4. Referral to governmental and non-governmental service providers as needed and available.

1.5. Monitoring of all referrals to ensure the provision of quality specialized services.

1.6. Closing cases in close cooperation with the CM Manager.

1.7. Attend weekly case review meetings to identify difficulties specific to individual cases or broader trends in CM activities.

1.8. Ensure that CM reviews are held at a frequency appropriate to the risks/needs of the cases.

1.9. Ensuring good data collection.

1.10. Ensuring beneficiary participation in decision-making at all stages of the CM cycle, where safe and appropriate.

1.11. Ensuring that protection CM/IPA activities are informed by and integrated with other mainstream sectors, including ensuring that Protection good practice issues are raised and addressed.

1.12. Ensure that ethical sensitivity and the principle of "Do No Harm" are respected when implementing CM/IPA programs.

1.13. Ensure compliance with good practices in data protection and privacy, including the "Need to Know" principle.

1.14. Ensuring that documents, including paper files on individual cases, are properly completed and that all electronic and paper files are tracked, updated and securely stored in accordance with good data protection practices.

1.15. Ensure compliance with TGH guidelines and International Protection Standards, and document any deviations from them.

2. Monitoring, Evaluation, Accountability and Learning (MEAL):

2.1. Contribute lessons learned to the project in collaboration with and as requested by the line manager.

2.2 Prepare case studies to inform future programming and strategic directions as requested by line manager.

2.3. Prepare or contribute to the preparation of timely reports on CM project activities/IPA as requested.

2.4. Provide support to the Monitoring, Evaluation, Accountability and Learning team as requested by the line manager to ensure robust data collection and protection.

3. Capacity Development:At the request of the line manager, contribute to the capacity development of new employees and/or implementing partners.