• Took part in interviewing people for a QA position

• I was the sole QA engineer on all projects.

• Conducted functional, smoke, regression, retesting, and sanity testing, and integration testing for various web projects including CRM Salesforce, MyCiklum Jobs Portal, HubSpot, Oracle Taleo, Jobs.ciklum.com, and ServiceNow.

• Developed automated tests using Playwright (NodeJS), and created Test Plans, test cases, checklists, summary reports, and documentation

• Responsible for bug tracking and communicating with developers, business analysts, and project managers.

• Testing IBM Data Migration for RedHat Linux and Windows 7/10.

• Create Test Cases

• Executing Test Cases

• Manual testing: Functional, Regression, Retesting, Smoke

• Bug tracking, issue tracking: Jira

• Service and support employee’s laptops (Windows, Linux, Mac).

• The initial consultation to work with software companies.

• Installing the operating system and the required programs.

• Serviced laptops (replacement matrices drives, keyboards).

• Setting up and maintenance of peripheral equipment.

• Creating a backup of the operating system for its rapid deployment.

• Support users in solving problems with the software.

• Remote administration of workstations.

• Record keeping notebooks in stock.

• Service points of consumer lending by the city of Kiev and the region.

• Build a PC, install the operating system and the required programs, organization of work (installation of PC and all its components, the connection to the computer network for «WiFi», «3G» or «Ethernet»).

• Small installation network. Setting up the network and peripheral equipment (switches, routers, network printers, point of «WiFi» access sources).

• Organization FTP server.

• Installation and Programming barcode scanners.

• Backup PC operating system for the rapid deployment of a system failure.

• Writing step instructions for users.

• User support in solving the problems with the software.

• Remote administration workstations.

• Consultation regional "senior specialists" in Ukraine.

• Conducting computer maintenance and replacement of failed components, monitoring of printers and timely replacement of consumables.

• Build a PC, install the operating system and the required programs, organization of work (installation of PC and all its components, the connection to the computer network for «WiFi» or «Ethernet»).

• Small installation network. Administration of computer networks.

• Setting up the network and peripheral equipment (switches, routers, network printers, point of «WiFi» access, uninterruptible power supplies).

• Service mail servers, Internet access and instant messaging server «Jabber» based on the operating system «Linux» and «FreeBSD».

• Organization FTP server and access it.

Installation and Programming of barcode scanners.

• Creating backups of production machines for the rapid deployment of a system failure.

• Procurement of IT equipment, negotiating with suppliers, selection of the required equipment.

• Writing step instructions for users.

• Service «GSM» Gateway Enterprise and monitoring of the balance of mobile operators.

• Monitoring operating status of the Internet gateway and interaction with the provider to resolve the problems together.

• Maintain a log of requests from users.

• User support in solving the problems with the software.

• Conducting an inventory of IT equipment and maintaining a database of computer technology companies.