Responsibilities:

- Securing and maintaining business relationships with carriers and clients.

- Negotiating transportation rates and closely tracking market trends.

- Planning and coordinating transport schedules and routes.

- Problem-solving shipment issues, ensuring client satisfaction.

- Upholding compliance with regulations associated with transporting automobiles.

I have had two months continuous onboard training in the duties and responsibilities of a Photo Manager. Shortly after I took over the duties as a Photo Manager, I was requested as a manager, to close our concession operation. Unfortunately, this was due to Crystal Symphony’s suspension of operation and consequently being arrested in The Bahamas where the vessel was laid up.

My main tasks as a Trainee-Manager and Manager were:

- Observing and learning from the Photo Manager during my training time.

- Completing all assigned tasks in addition to our day-to-day operations.

- Familiarizing myself with company policies, protocols, and processes.

- Following all company regulations, such as health and international ship safety standards.

- Preparing daily documents for the chief accountant and updating company (concession) internal records.

- Closing down our shipboard operation as a concession.

Responsibilities:

- Oversee the day to day operations of the photo department aboard the cruise ship as directed by the photo manager.

- Manage and maintain digital photo lab, complete image processing and printing.

- Take studio, environmental portraits, ship’s fashion show photographs, other event photos and sales.

- Responsible for the proper set up of all photo equipment around the cruise ship for special events casual and formal portraits.

- Assist Master Photographers, Fellow Members of The British Institute of Professional Photography (BIPP), the Master Photographers Association (MPA), and Society of Wedding and Portrait Photographers (SWPP) such as Kevin Wilson, David MacDonald, John Parris and Paul Wilkinson.

Achievements:

- Lead a Queen Mary 2 photography team of different countries we had successfully achieved company sales targets 9 cruises in a rоw.

- Increase retail sales, particularly photo albums and frames. We took the first place in the fleet many times.

- Increase number of cruise nominations and comments in customer service questionnaire. I personally received 175 “White Star” customer service nominations.

- Regularly exceed image count targets.

- Implement training plan for operation.

Responsibilities:

- Multitask such as wedding and exclusive private portrait sessions, planning, inventory, supervision, proactively take part in all promotions and marketing campaigns.

- Retail sales position in the Photo Gallery selling photographs, albums, frames, folios, cameras, etc.

- Enhance every guest experience with “White Star” customer service. Therefore I was always proven to lead by example by delivering service above and beyond guest expectations.

- Provide constructive feedback to help photographer development.

- Show competency in lab maintenance, care and photo production.

- “Get Inspired” photo club speaker and 1 on 1 photography tutor.