(2.08.2021 - until now) QA Engineer at IGM Technology Corp.
- conducting smoke, adhoc and basic regression testing;
- manual testing;
- testing new developments based on Gravity to detect bugs;
- writing test cases in English;
- conducting meetings with the team for task planning with member of team from Toronto and Ukraine
(11.11.2020 - 2.08.2021) support department of IGM Technology Corp.
- solving requests with reports from existing clients;
- correspondence with clients, sending information about the latest updates and developments of the Gravity system;
- writing instructions for working with Gravity to create an internal library;
- conducting meetings and planning tasks for the support team
(01.12. 2016 – 11.11. 2020) IGM Technology Corporation Service Department
- working with financial data of clients in the full cycle, from creation to delivery of the project (includes design, formatting, styling, working with variables and fixing corrections from clients);
- supporting and solving various technical problems with the existing client base;
- delegating responsibilities between team members depending on the assignment;
- conducting training on how to work with the system for existing clients and new employees;
- writing instructions on how to work with the program for internal use (in English).