In my role as a pr manager

Specializing in various web projects with its own focus on artificial intelligence, i gained substantial experience. In my role as a tester, i actively utilized tools such as postman, pytest, and selenium to conduct quality checks on product functionality, considering the specificities of a company that doesn't employ a crm system. Working collaboratively within an agile methodology framework allowed for effective teamwork and quick adaptation to changes in project requirements. My responsibilities encompassed the entire testing cycle, including the crucial aspect of ux/ui analysis to ensure high quality and user, friendliness in the interaction of users with the developed products

I led direct sales initiatives for our english courses, utilizing phone communication and a crm system. I engaged prospective clients, effectively communicating course benefits, handling inquiries, and securing enrollments. In addition to sales, i offered hands, on customer support, guiding clients through the seamless process of connecting to online lessons. This comprehensive approach ensured a positive customer journey, from enrollment to active participation. Leveraging the crm system enabled efficient lead tracking and streamlined communication. Overall, my role at justschool enhanced my sales and customer relationship management skills, showcasing proficiency in both software and hard skills while navigating the dynamic landscape of language education services