Работал в 2 компаниях   5 месяцев

IT

Customer support representative

PRO Gaming software LTD

IT

1 месяц

01.2024 - 02.2024

I worked at Pro Gaming Software for a month as a Customer Support specialist at gambling.

Provided support in live chats.Gained experience in working with CRM, Helpdesk, with tickets and transferring requests to different departments;

Technician

Computer Universe

IT

2 месяца

12.2022 - 02.2023

For some time, about 1-2 month I helped in a repair shop, my duties included:

- Replacing and inspecting PC components (as well as completely assembling them from scratch);

- Configuring/installing/fixing problems with Windows 7, 10, 11;

- Setting up a network, router (personal use experience, helping friends and once at work, where I helped).

Ключевая информация

Have knowledge of:

- How a PC works with his components and overall (CPU, GPU, RAM, ROM, RAID, BIOS, UEFI, HDD, SSD, SATA, SAS, MBR/GPT);

- About the structure of networks and their operating principles (TCP/IP, DNS, DHCP, OSI, UDP, NAT, VPN, VLAN, ARP, ICMP) and know about Switches, Routers (routing RIP\Static, CISCO PT expirience);

- Administering Windows 7, 10, 11 (including server versions, but without commertial experience);

- Also familiar with Linux systems, Ubuntu is the prefer one;

- Familiar with and worked with virtualization systems (VirtualBox, VMware, Hyper-V);

- Also familiar with programming languages Python (BS4, Selenium) and C# (WPF, WinForms);

- Basic knowledge of working with Ansible, Jira, AWS, Docker, MySQL.

Would like to add that in addition to the above, there is certification from Google - IT Support.

For the subsequent stage of development is very valuable, I would be extremely interested in offering a job in an IT company in similar entry-level positions in order to gain real commercial experience and show everything that I am capable of.

Учился в 1 заведении

NCNTU

Computer Science

Nadvirna, 2024

Владеет языками

Английский

выше среднего

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Русский

родной

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Украинский

родной

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Японский

базовый

Курсы, тренинги, сертификаты

Google IT Support

2023

https://coursera.org/share/90f908c689a9a991faae7196f37b830c

Google IT Support

2023

https://coursera.org/share/0a158a0542fd05e1547583919087b06d

Дополнительная информация

Свой раздел

Currently I live in the Czech Republic, Prague.

I am a 4th year college student, excellent academic performance, scholarship holder, participant in Olympiads (regional, ICPC).

I am considering job offers in Europe/Worldwide, I am ready to consider an offer of relocation to any country (I can work remotely for the Ukrainian market, even preferable, or office work, but in Europe)

Yevhen

Junior System Administrator, Junior DevOps, Junior Support Specialist

Киев

Готов переехать: Львов, Ивано-Франковск, Польша, Чехия

450 $

18 лет

Активно ищет работу

неполная занятость, полная занятость

Характер работы: удаленная работа, гибридная, стажировка / практика, в офисе/на месте

Обновлено 3 недели назад