Humanitarian operations and field support professional with experience working in complex and high-risk environments in Ukraine, currently supporting WFP field operations across southern Ukraine. Experienced in field mission planning and coordination, operational support, logistics, stakeholder communication and close cooperation with Security and programme teams.

Strong practical understanding of humanitarian field operations, including travel to high-risk areas, route and security considerations, coordination of field movements, operational problem-solving and support to staff and programme activities. Experienced in working under pressure, adapting to rapidly changing operational conditions and maintaining a high level of responsibility and attention to detail.

Developing expertise in information management, data collection and analysis, with practical skills in MS Excel, KoboToolbox, Power BI and GIS. Additional professional training in Mine Action, Explosive Ordnance Risk Education, Gender & Diversity, PSEA, Advanced Driving and Armoured Vehicle Operations, SSAFE, ETB

SOLID TEAM

Head of Sales Department

- Managed and developed the sales team, including performance management, coaching and professional development.

- Participated in recruitment, selection and onboarding of new employees.

- Planned and managed sales activities, setting targets and monitoring their achievement.

- Developed and implemented sales strategies and business development initiatives.

- Managed relationships with key clients and business partners.

- Monitored sales performance, market trends and customer needs to identify new business opportunities.

- Managed the department's budget and controlled sales-related expenditures.

- Prepared sales forecasts, performance reports and management updates.

- Coordinated cross-functional cooperation with other departments to ensure effective order fulfilment and customer service.

- Improved internal sales processes and workflows to increase efficiency and achieve business targets.

- Supported team motivation and contributed to building a productive and results-oriented working environment.