Работала в 5 компаниях 16 лет 10 месяцев
Негосударственные организации / NGO, Образование, Государственный сектор
INTEGRATION SUPPORT OFFICER
Charitable Foundation ROKADA – implementing partner UN Refugee Agency
Негосударственные организации / NGO
1 год 3 месяца
09.2023 - 11.2024
- Supported 130 IDP families unable to return home by coordinating alternative housing solutions and settlement support?
- Conducted needs and vulnerability assessments, client interviews and case planning while managing multiple cases simultaneously?
- Collaborated with state services and humanitarian organisations, providing referrals and coordinating access to social and housing support
VOLUNTEER DIGITAL LITERACY TRAINER
Goncharenko Centre
Образование
1 год 6 месяцев
06.2023 - 11.2024
- Designed and delivered a weekly digital literacy course for displaced women, supporting their integration into the local community through confident smartphone use?
- Trained four cohorts of 30 participants (120 learners total), delivering practical workshops on online banking, e-government services and online safety?
- Developed the course curriculum and multimedia training materials, helping participants build confidence in using digital tools for everyday life
CASE MANAGER
Charitable Foundation CARITAS – implementing partner UN Refugee Agency
Негосударственные организации / NGO
1 год 2 месяца
07.2022 - 08.2023
- Provided psychosocial support to IDPs using a structured case management approach?
- Supported 200+ IDP families in overcoming crisis circumstances and integrating into the local community?
- Advised families on available services, community resources and application procedures for government assistance
EMPLOYMENT ADVISOR
Public Employment Service
Государственный сектор
5 лет 9 месяцев
06.2017 - 02.2023
- Delivered approximately 300 career guidance trainings over five years, both in-person and online, for groups of 20–30 participants, covering job search strategies, CV writing, interview preparation and career planning
- Designed and developed training programmes and multimedia presentations, supporting job seekers, students and young people in navigating the labour market?
- Coordinated, organised and facilitated Career Fairs and Career Days for job seekers, students and teenagers in collaboration with the team
WELFARE OFFICER
Community Welfare Service
Государственный сектор
9 лет 4 месяца
10.2007 - 01.2017
- Provided individual consultations on access to social welfare benefits and housing support, advising clients on eligibility and application procedures?
- Coordinated cases with child protection and social services, supporting foster families, guardians and family-based care for vulnerable children?
- From 2014, supported IDPs through crisis response, including registration, coordinating support services and psychosocial support
Ключевая информация
Case Management, Psychosocial Support, Crisis Intervention, Needs Assessment, Care Planning, Multi-Disciplinary Team (MDT) Collaboration, Training & Workshop Facilitation
Училась в 2 заведениях
Херсонський державний університет
Факультет психології, спеціальність "Психологія"
2024
Донецький національний університет імені Василя Стуса
філологічний факультет, спеціальність «Українська мова та література», кваліфікація «філолог, викладач української мови та літератури»
Донецьк, 1998
Владеет языками
Английский
выше среднего
Польский
базовый
Украинский
родной
Может проходить собеседование на этом языке
Может проходить собеседование на этом языке
Курсы, тренинги, сертификаты
First Aid Response
Verbal Intervention TM – Working with Adults (CPI)
Військова соціальна робота
Самодопомога Плюс
Соціальна робота з людьми, які мають хронічні захворювання (Prometheus, онлайн)
Протидія сексуальному насильству щодо дітей в Україні (НДО Ресурсний Центр)
Кар’єрне консультування (Інститут підготовки кадрів державної служби зайнятості України)
Введення в коучинг (Міжнародний Еріксонівський Університет коучингу)
Дополнительная информация
Головне про мене
Qualified Integration Support Professional with over 15 years of experience in social welfare services and humanitarian programmes. Skilled in supporting vulnerable people, refugees, and internally displaced persons (IDPs) through case management, psychosocial support, and workshop facilitation. I apply a high degree of emotional intelligence and active listening to ensure dignified, effective assistance for populations in highly sensitive environments.
Олена
Олена
INTEGRATION SUPPORT OFFICER
Киев
полная занятость, проектная работа
Характер работы: удаленная работа
Последняя активность 2 месяца назад