Alex Bokalo
Sales Manager · Team Lead · B2C Phone Sales
Lviv, Ukraine | Open to worldwide remote | Flexible timezone | ?? EN B2–C1 · UA Native · RU Fluent
WHO I AM
I started in sales at the bottom — no connections, no shortcuts. Within a year I was consistently among the top performers on the team, hitting targets 5 months straight. Then they put me in charge of six people. I coach the same way I sold: hands-on, in the moment, one rep at a time. I took an agent from 4 sales/month to 15+ inside 60 days — and that became their new floor.
I work best in high-volume, high-pressure environments where results are the only currency that matters. I'm looking for a remote role — any timezone — where I can either build something or make it better.
8–14% 500–700 5 months 6 agents
Conversion Rate Calls / Day Targets Exceeded Team Size
EXPERIENCE
Sales Team Lead
Confidential Company (NDA) · Winter 2025/26 – Present
? Run a 6-person B2C phone sales team — daily coaching, live call monitoring, real-time whisper coaching during live client calls.
? Took one agent from 4 sales/month > 8 in month one > 15+ in month two — and it stuck. That became their consistent level.? Built individualized scripts and objection-handling approaches for each rep based on how they actually talk, not a generic template.
? Still get on calls when it counts — closing in front of the team sends a message no training session can.
? Run weekly 1-on-1 sessions, full team meetings, and ad-hoc sessions when performance gaps appear. Whatever the situation needs.Sales Manager — B2C Phone SalesConfidential Company (NDA) · January 2025 – Winter 2025/26
? Handled 500–700 outbound calls per day in a high-volume B2C environment and maintained consistent output throughout.? Maintained an 8–14% conversion rate across 5 consecutive months of hitting or exceeding target — in a rejection-heavy environment.
? Built strong cold calling, objection handling, negotiation, and closing skills from the ground up under real pressure.
? Promoted to Team Lead after ~1 year based on performance and demonstrated ability to develop others.
SKILLS
Phone Sales & Closing
Cold calling & outbound · Objection handling · Closing under pressure · High-volume B2C · Conversion strategy
Leadership & CoachingLive call monitoring · Whisper coaching · 1-on-1 coaching sessions · Sales speech development · Role-play & simulation
Mindset & Work Ethic68–80 hrs/wk at 17 (Poland) · Self-taught: markets & Pine Script · High rejection tolerance · Data & process oriented · Fast self-directed learner
LANGUAGES
Ukrainian — Native · Russian — Fluent · English — B2–C1 · Polish / Croatian / Slovak — Comprehension
OTHER
? Started working at 16. By 17 was working independently in Poland, including stretches of 68–80 hours per week — no safety net.
? Self-taught in financial markets: fundamental analysis, technical analysis, and custom Pine Script indicator development (5+ built from scratch).
? Currently testing new trading indicators on XAUUSD (Gold) — the same analytical and process-driven mindset carries into everything I do.