• Audit of all existing HR processes;
• Formalization of the new organizational chart;I
• mprovement of internal employer branding:
• Employees’ satisfaction survey designing;
• Feedback collection and analysis;
• One-to-one meetings with team members;
• Action plan making according to the survey results.
• Development/renewal and implementation of HR procedures and policies;
• Benefit systemEmployee coaching and feedbackHR analytics and budgeting
• Change managementYear/mid-year performance review management
• Goals setting;
• Motivation policy formalizing (to join motivation system with company’s goals);
• T&D plan creation.

Achievements:

Involvement:

• The number of followers on FB and Instagram - increased by 125 people
• The percentage of positive reviews - increased by 50%
• Employee referrals - increased by 15%
• The average time to close vacancies - decreased to 30 days

Motivation:

• eNPS - increased by 20%
• Engagement - increased by 28%
• Work satisfaction - increased by 20%
• Сompany atmosphere evaluation (based on pulse surveys) - increased by 15%
• Satisfaction with the company’s activities and events - increased by 30%
• Job profiles and career plan, matrix of competencies have been developed80% of the top staff had an individual development plan (People Management)

Staff retention:

• General turnover - decreased by 10%
• Voluntary turnover - decreased by 5%
• The percentage of people who consider the company to be the best place to workincreased by 20%
• The number of managers trained in the personnel reserve of the company - increased by30%
• Employee retention - increased by 65%