From May 2022 to September 2023 - Freight sales coordinator in LED Trucking USA (Sacramento, CA / Inman, SC)
- Oversaw the complete shipment lifecycle, from initial booking to successful delivery, ensuring on-time and efficient logistics operations.
- Managed fleet of trucks, optimizing resource allocation for high-volume transportation needs.
- Maintained open and clear lines of communication by fostering collaboration and providing timely updates throughout shipments.
- Acted decisively to resolve issues as they arose during shipments, while also offering valuable assistance and guidance to carriers to enhance overall performance.
- Managed a diverse fleet of trailers, including dry-van, reefer, flatbed, and power-only units, ensuring the right equipment for specific cargo types and delivery requirements.
- Utilized load boards such as DAT, JB Hunt, Coyote, CH Robinson, etc. expanding access to diverse loads and carrier networks to meet transportation demands effectively.

- Booking loads, controlling on-time pickup and delivery
- Troubleshooting and resolving any issues that arise with shipments
- Effectively routing drivers to ensure efficient, timely service to customers
- Conducted daily review and processing of essential paperwork, maintaining organized records for each driver.
- Keeping daily logs on file for each driver
- Addressing service issues in a timely manner
- Assisted drivers with various challenges, including the discretion to contact management or customers when necessary, facilitating smooth operations.
- Performing other duties as assigned by supervisor
- Maintaining reports, on-time data entry
- Interacting with customers as necessary; ensuring customer satisfaction