Quickly mastered the complex structure and system of interaction between application components

? Providing systems administration support for Unix systems including server installations, configurations, upgrades, backup and disaster recovery monitoring, user account setup and security administration.

? Providing online support to customers in Helpdesk tickets. Troubleshooting customer questions, issues and complaints and providing accurate and appropriate information in response to customer inquiries.

? Creating proactive procedures for problem preventions and resolutions, analyzed issues, and designing solutions.

? Detecting abusive accounts and providing monitoring services to keep servers' performance on the appropriate state with maximum functionality and availability.

? Installation and configuration new servers, including hardware and software RAID, Linux, Windows system, configuration network settings

? Recommending new updates and changes required by the clients.

? Immediate reaction regarding monitoring problems

? Providing systems administration support for Unix systems including server installations, configurations, upgrades, backup and disaster recovery monitoring, user account setup and security administration.

? Providing online support to customers in chats and Helpdesk tickets. Troubleshooting customer questions, issues and complaints and providing accurate and appropriate information in response to customer inquiries.

? Creating proactive procedures for problem preventions and resolutions, analyzed issues, and designing solutions.

? Detecting abusive accounts and providing monitoring services to keep servers' performance on the appropriate state with maximum functionality and availability.

? Conducting periodic performance and security tests on existing servers.

? Recognizing and providing sales team with any possible up­sell opportunities.

? Maintaining the timely back­up of important data and management resources.

? Recommending new updates and changes required by the clients.

? Immediate reaction regarding monitoring problems

? Assisting in the installation of the server, network infrastructure, and software applications and patches.

? Analyzing server and application performance.

? Identifying and fixing vulnerabilities.

? Implementing highly available and disaster recovery solutions for clients and employer.

? Configuring and managing a sophisticated DNS environment.

? Deploying and configuring Nagios monitoring systems. ? Deploying and configuring corporate mail and jabber system

? Investigating and solving complex issues. Providing support for customers including installation, configuration, patching, network configuration, backups, system monitoring etc.

? Creating proactive procedures for problem prevention and resolution, communicate with software developers, analyzing issues and providing solutions.

? Creating unified local network via VPN between remote corporate offices (Windows AD, corporate phone system)

? Performing system back­ups and updating virus data bases on workstations and servers.

? Creating daily reports on activities.