Liaise with UN agency offices, NGOs and suppliers for loadings and delivery to the initial delivery point. Interface with suppliers and authorities to ensure a swift approval of the fuel loading from YPC and fast delivery to UN agency offices and NGOs. Ensure invoices are processed and settled on time, per the agreements’ terms and conditions.

• Support procuring and distributing to Bilateral Service Provision Partners, UN agencies and I/NGOs
• Provide support to logistics operations and activities, following standard processes andfacilitating, directly or indirectly, the effective delivery of fuel and Non-food items to Partners
• Provide information management, document filing, administration, unit travel support, Servicelevel agreement extensions, and small quantity fuel weekly reports
• Support in managing logistics vendors’ contracting activities, including performance monitoringand assessments
• Respond to technical queries/requests for support, following standard processes, andobtaining guidance as required, to ensure timely and accurate resolution of all inquiries with ahigh standard of a client service mindset
• Assists with budget preparation, monitoring, and revision for all delivery modalities, ensuringadherence to relevant procedures and compliance with corporate standards, including lessonslearned from existing practices
• Monitor inventory management processes to track trends and account for the inventory statusfrom source to the beneficiary, as required.
• Processes documentation for the execution of logistics operations, take appropriate actions to resolve operational issues escalating various
• Ensures timely review and processing of the invoices from suppliers for the commodities andservices delivered
• Provides guidance to other team members in order to assist them in completing standard tasksto agreed standards and deadlines

Ensure effective and efficient delivery of goods and services while ensuring the NRC value for money principles are followed to the latter. Leading a procuremnt team country wide.

• Adhere to NRC policies, handbooks, guidelines, and donor requirements
• Conduct procurement process with a focus on country and NRC regulations
• Ensure that all procurements are done per NRC logistics policies, procedures, and donor regulations
• Support in the preparation RFQs, Tenders and BID analysis for complex purchases
• Manage the prequalification of service providers and ensure all purchases meeting thresholds
• Check procurement documents (Bid analysis, Purchase Orders, Payment documents, etc...)
• Vetting of the suppliers according to NRC procedures
• Follow up with suppliers and organize for delivery of materials
• Provide support to all field offices as needed and make supervisory visits to all procurement offices

Responsible for the financial performance and operational excellence. Provided transport expertise with a clear remit to drive a high level of safety standards, efficiency, profitability with respect to the daily operational transport function. Reviewed all aspects of transportation carrier management including operations excellence and performance management, escalations, and contract negotiations. Identified areas of improvement in the field of operations and transport. Implemented the company's standard operating procedures, ensured operational, financial and security protocols were up to date. Managed staff, subcontractors’ recruitment, and performance tracked working hours.

• Managed the development, performance, and maintenance of the organization’s transport to produce an efficient transport service
• Provided effective leadership to a team of Managers ensuring smooth business operations
• Developed transport goals and created clear vision of exactly how transport helped to achieve company’s targets
• Identified and coordinated network improvement initiatives for logistics solutions with cross-functional stakeholders
• Held regular planning and KPI review meetings with 3PL partners to communicate and deliver expected business activity
• Monitored compliance with policies, safety rules, regulations, and contractual obligations
• Built and maintained professional relationships with stakeholders while mentoring and leading direct reports
• Fostered employee engagement, performance management, and talent development

Supervised company’s transport team by maintaining and improving customer service levels ensuring services were delivered in a timely and professional manner. Established carrier sourcing strategy, did carriers selection, led contract negotiations. Negotiated with transport partners and other vendors the lowest cost and the highest service level while fostering strong relationships. Monitored contracts issued to vendors and conducted follow up to ensure compliance to terms and conditions. Ensured that the transport team understood its duties and its role within the organization.

• Led transport team to ensure transport activities are scheduled and executed to plan and on budget
• Ensured service level commitments were satisfied and service, sustainability and financial targets achieved
• Liaised with the regional operations manager, commercial manager regarding transport requirements
• Worked close with planning and sales teams providing delivery solutions to assist winning contracts and business
• Created strategies and means to manage transport requirements and deliver logistics efficiencies
• Managed, visited, and challenged vendors to seek out reliable and cost-effective relationships
• Ensured business decisions were based on market conditions, needs and trends
• Developed and implemented carrier sourcing strategies to ensure capacity and service levels were met
• Allocated tasks, and recommended employees for employment, termination

Supervised a transport team to ensure all transport disputes were addressed and solved in effective manner. Led key performance indicators, including quality of the service and other business measurements. Monitored delivery options, ensured adherence to relevant procedures in compliance with company’s’ standards and protocols. Coordinated with warehouse to ensure proper storage, loading, unloading and distribution of product. Developed strong relationships with transport partners to negotiate rates and ensured competitive pricing.

• Made transport team effective in overseeing order management to expedite accurate transfer of the goods to customers
• Managed the relationships with multiple third-party logistics providers on day to day operational
• Reviewed planning, organizing, and budgeting of transport, 3PL \ CFS
• Participated in approval and preparation of transport contracts implemented in line with the company’s values
• Managed claims process to maximize recovery of costs associated with product loss during transportation
• Coordinated and ensured efficient utilisation of the team to provide service delivery to international and domestic customers
• Day-to-day tasks such as route planning, resource allocation and management, driver supervision

Provided coordination regarding the working scheme agreed with company procedures and client's conditions. Ensured all new customers were on-boarded and had an excellent first experience with offload through great service and seamless implementation. Monitored and maintained high levels of customer satisfaction, addressed complaints from staff, customers with a sense of urgency. Supported the capability to motivate, optimize results and ensured all resources were focused to achieve high quality service performance.

• Maintain strong customer relationships, address concerns, and drive continuous improvement
• Measured adherence of performance to service standards, improved customer satisfaction
• Ensured timely and accurate resolution of all enquiries with a high standard of client service mind-set
• Developed and executed strategic initiatives to improve business performance
• Arranged bidder meetings if required, compiled clarification questions from bidders and prepared responses
• Prepared and coordinated operations calls, business reviews, and customer service workshops as needed
• Created intimately cross functional relationships and communication with clients
• Managed client’s documents flow, worked with statistics, payments activity, processed claims and complains

Negotiated carriers’ capacity to meet all transport requirements, to get the lowest cost and the highest service level. Reported of transport and fleet performance indicators, problems, or requirements. Provided accurate and timely advice on a transport order status to customers. Ensured depot equipment was maintained and best utilized to achieve the highest level of productivity and profitability.Provided operational leadership, direction, and support to achieve optimal performance.

• Supervised and coordinated freight and deliveries, planned transport with contracted vendors
• Coordinated and communicated transportation planning and forecasts with carriers to ensure sufficient capacity
• Managed transport and logistics requirements, ensuring freight was delivered to the customer without damages
• Sourced the most cost-effective means of transport to ensure maximum recovery of freight charges
• Performed freight invoice auditing, prepared invoices and purchase orders, controlled costs
• Prepared rate quotes and responded to general enquiries, coordinated freights to increase profit
• Liaised with shipping companies, monitored shipments, ensured goods were delivered in time
• Ensured truck waiting times were minimized, predicted, and maintained driver roster arrangements