3D animation project.

Spearheaded the successful implementation of pivot tables, resulting in 50% faster and effective reporting on project deliveries. Improved project documentation for team members which decreased the level of stress and the time of onboarding significally.

• Stakeholder management (English, Ukrainian).
• Team management of large teams of animators, Quality Check team, supervisors.
• Risk management.
• Maintenance of project documentation;
• Reporting on project performance.

Built trustful relationships with clients and effective communication between the team members.

• Conducting daily DevTeam standups.
• Working with ScrumBan methodology in Jira with international team (web).
• Keeping stakeholders updated according to their roles on projects (English).
• Managing the risks to minimize their impact on the projects.
• Preparing and conducting release retrospectives for three simultaneous projects, facilitating continuous improvement and lessons learned.
• Monitoring and resolving task blockages promptly, minimizing project delays and ensuring smooth workflow.

• Employee performance management;
• Payroll for 50+ employees from 6 countries;
• Documentation control due to ISO/IEC 27001;
• Recruiting;
• Office administration;
• Assistance to CEO.

• Creating strong Billing Department via motivation and trainings of its members;

• Collecting, assigning and processing customers' requests (OTRS ticket system)

• Working in SAP, reconciliation of the costs, statements of accounts, Credit Card payments, Blockchain;

• Building trustful business relationships with customers. Problem solving;

• Working with Developers Team to optimize the Billing department workflow.

• Organization of orders' collection and processing

• Financial control and document management of the client service department

• Management of participation in tenders

• Concluding contracts with suppliers

• Logistics operations' control (purchases, transfers, sales of goods)

• Realization of functioning of the existing partners network and its expansion, developing а referral system

• Processing customer feedback and providing technical advice

• Problem solving

• Negotiating with clients and editors of the media (printed, digital, radio). Problem solving.

• Document management

• Writing the articles/news

• Creation reports for clients

• Development a Tone of voice

• Echo phrases creation

• Semantic core gathering

• Writing SEO-description of school disciplines

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