Internal communications owning and development:

• Internal communication strategy development to promote integration initiatives, support new processes implementation and drive team engagement.??
• New and existing communications channels support and development??
• Wide variety of regular and one-off communications creation and distributing
• Internal communication initiatives design and implementation as well as measuring their impact
• Company internal events management
• Regular surveys conduction for employee feedback gathering and data usage for better employee experience development
• Management team support in compelling messages and communications creation, advising on best communication practices

HR function support in terms of positive employer brand development, corporate culture development and internal communications management:

• Employees informing system organization and management, internal corporate resources management
• Implementation of communication standards in the company
• Development, further support of corporate culture basic elements: mission, vision, values, strategy
• Recruitment process support in terms of interaction with recruiting agencies, vacancies creative description preparation, participation in interviews to assess soft skills and compliance with corporate values, design and support of profiles on job sites and other specialized IT resources
• Onboarding and adaptation program development and maintenance
• Feedback gathering, surveys conducting, including employee satisfaction surveys
• Internal referral program development
• Benefit program development and maintenance
• Corporate events organization with team-building, educational and internal knowledge exchange aims
• CSR initiatives organization and support
• Corporate traditions, holidays, birthdays, employees' anniversaries support and development

External and marketing communications support:

• Brand management; corporate style and standards development and support
• External communications strategy development and implementation
• External corporate resources management, SMM support
• Offline and online events organization of various types (conferences, workshops, webinars, etc.) for clients and partners of the company
• Various types of content preparation (texts, graphics, presentations, infographics)
• Promotion, lead generation and sales support materials development
• Microsoft partner program support in terms of joint marketing activities, including support of contractual relationships, preparation of reporting and financial documents

Advising clients on effective change management and user adaptation when implementing software products and technologies, including cloud technologies:

• Communication, training and user involvement strategies development while transition to / implementation of new software products and technologies
• Users training programs and events development and implementation
• Training and communication materials development

Microsoft cloud technologies implementation project management in terms of user adaptation using change management approaches:

• Communication strategy development and implementation
• User training program development and implementation
• Project full communication support: newsletters, news, materials for publication on internal resources, events organization
• Training programs and training materials development, training events organization
• Information and training resources maintenance
• Change agents network formation, management and interaction
• interaction with a partner company providing cloud technologies implementation and adaptation consulting services

Management of internal communications full cycle, employees informing and involvement:

• Internal communications strategy development and implementation, internal information channels and tools maintenance and development
• Intranet development and implementation (concept and structure development, business requirements and design layouts preparation, development team management)
• Corporate publications, digests, newsletters for employees preparation(including development, text and graphic content, design and layout)
• Corporate culture support and development, corporate values ??and non-material motivation system introduction
• Organization of corporate events, projects for employees involvement and corporate climate improvement (including concept development, budgeting, interaction with suppliers, preparation of financial and reporting documentation)
• CSR strategy development and implementation (charitable and sports initiatives, healthy lifestyle promotion)

Communication programs development and implementation in order to support external and internal communication system:

• PR campaigns and projects development and coordination (sponsorship and partnership initiatives, CSR, charity, etc.)
• Media relations of full cycle
• Preparation, editing of external PR and other communication materials, support for their further publication (press releases, news, articles, comments, interviews, video stories, SMM publications)
• Internal communication resources and tools management (corporate portal, e-mailings, digests, newsletters), including text and visual content preparation, design and layout
• External and internal corporate events organization
• Interaction with suppliers (event, digital, marketing, advertising agencies)

• PR and communication strategy development and implementation
• Media relations, PR materials preparation (press releases, news, blogs, case studies, articles, etc.)
• Text and graphic content for internal information resources planning and preparation of (intranet, digests, newsletters, presentation materials, etc.)
• Corporate web resources development and maintenance (corporate website, intranet, blog, profiles in social networks)
• Corporate events for clients, partners and employees planning and organizing
• Advising clients on intranets development and implementation (concept, structure and functionality development)
• Participation in the IT individual solutions for internal interaction development (intranets, workflows, ECM systems) in terms of developing interface design, preparing business requirements, describing functionality)

• PR strategies, projects and campaigns for agency clients development and implementation
• Media relations to ensure the clients presence of in the media field
• SMM activities for agency clients Implementation
• Event management
• PR materials preparation (news, press releases, comments, presentations, graphic, photo and video content)

• Partnership programs for retail business development and coordination, their further support, including information support and promotion

• Bank's retail business partner network development

• Regional representatives network coordination