•Ensuring all trucks have up to date posts on load. boards •Finding freight opportunities utilizing the DAT, brokerage websites and existing relationships with brokers and customers •Verifying drivers available HOS prior to committing to potential shipment •Entering new orders into Mcleod and updating them in real time •Verifying hazmat BOL and Placarding info is correct before driver leaves shipper •After booking load and receiving rate confirmation, "vet the load" at both shipper and receiver to confirm all load details are as the customer sold them •Discuss load options with internal team members to ensure best loads/rates •Communicate with drivers to run load opportunities by them •Responsible for dispatching driver on load and ensuring driver has been given all pertinent details

Team leader for the operations team. Developed and implemented favourable pricing structures balancing firm objectives against customer targets. Provided support to existing customers and proper and timely communication with them. Resolved transportation problems. Scheduled appointments with customers to pick up and deliver shipments throughout the USA. Tracked transportation schedules. Informed customers of delivery delays in a timely manner. Communicated daily with company management and staff. Constantly maintained the vehicle loading system and updated data on tracking its movement. Timely prepared and uploaded documents to various transportation management systems. Conducted training of new employees. Submitted price offers for transportation and participated in tenders. Engaged in the approval of tariff increases.

I was managing all the daily operations, which included but not limited to:
• Managing key accounts and developing relationships with customers(B2B)
• Negotiations on the rates and conditions.
• Solving all kind of issues and making sure customer is satisfied with the solution.
• Dispatching drivers and scheduling pick up and delivery appointments, managing logistics issues.
• Ensured adequate staffing and recruitment to meet the needs of the business
• Provided guidance to staff members on new procedures and policies.
This job taught me how to approach different kind of business and personalities. I have experience working closely with state departments and VIP customers, such as several private airlines.