Managed all types of employees' activities. Communicated and interacted with the clients in order to ensure that their quality of the service provide is maintained at all times. Monitored activities of the employees by performing tasks as directed by the supervisors. Accomplished other duties according to the job description and daily duty plan. Facilitated logistic needs. Executed the sales plan. Studied and successfully applied the 1C IT program. Resolved conflict situations. Maintained a positive mood in the team. Assisted in other tourists' requests such as accommodating and tickets booking . Controlled the cash register.

Created a schedule for employees. Worked with reservation systems. Performed procurement of goods and services. Prepared of financial reports. Controlled the cash register. Checked and analyzed monthly reports on travel charges and informs the Chief. Maintained a variety of office records, reference and materials; and records. Assisted in preparation of other procurement related documents including. Made analysis of the offers and price comparison to determine lowest and best supplier. Generated ideas to improve the work of the institution.

I assisted to the travel agent in daily office duties. Made reservations of hotels and other means of transportations. Worked with documents. Communicated with customers at call center. I was responsible to choose the most economic itinerary for trip. Assisted in the preparation and follow-up of conferences and meetings organized