I have experience in the Gambling/Betting sector, having worked at: VBET UKRAINE-PaymentsProcessing payments(success , antifrod, reason, decline)

Processing requests from clients, receive requests from support.

Channel monitoring and checking checks on CheckBox.

Monitoring process withdrawal and deposits conversion, communication with banks(provider)Processing the progress of transactionsconducting refundsFilling out shift analytics.

Working with provider(admin) : MTB BANK, SensBank, paypal, Easypay, city24, credit agricole (Fully working in working admin panels, checking transactions by ID, also carried out refunds in those where this was possible).

Favbet(customer support) resolving customer requests. - creating tasks in Jira. - communicating with customers.(now not interested, please don’t offer if that job will support. Thanks)

Management of payment processes and systems of the company

Development and implementation of payment optimization and automation strategies

Control and analysis of payment operations and transactions