– Greeted and engaged with customers in a friendly and professional manner
– Provided assistance to customers regarding menu items, specials, and dietary restrictions
– Maintained a clean and organized workstation to ensure food safety and sanitation regulations
were met
– Coordinated with kitchen staff to ensure timely preparation and delivery of orders
– Performed opening and closing procedures, including securing cash, daily reporting, and
locking up the premises

Greeted guests upon entering and exiting the restaurant
– Provided guests with an authentic, sociable experience
– Cleaned and staged the dining room quickly, with a close attention to detail
– Directed guests to tables, prepared beverages, cleaned duties

Greeted guests upon entering and exiting the restaurant
– Provided guests with an authentic, sociable experience
– Managed waitlists and advised guests on accurate wait time
– Cleaned and staged the dining room quickly, with a close attention to detail
– Directed guests to tables, prepared beverages, cleaned duties

Customer interaction and collections, applied payments, mailed, etc
– Matched, coded and entered invoices, reconciled payments
– Prepared and completed bank deposits

Managed customer service processes
– Implemented strategies to improve the quality-of-service delivery
– Organised entertainment / business events for hotel guests

Developed press releases and other marketing materials for events
– Organised conferences, round tables, briefings, interviews.