Работала в 4 компаниях   9 лет 9 месяцев

Недвижимость и Девелопмент, IT-консалтинг / Услуги / Производство оборудования, Интернет

Researcher, Sales manager

MatchOffice

Недвижимость и Девелопмент

3 года 5 месяцев

01.2020 - 06.2023

research leads;

manage and maintain a pipeline of target prospects;

reply to inbound requests; maintain current partners,

making sure that they are satisfied with the team’s performance;

search for new options of sales/tools/workflow optimization;

• Making sure clients have accurate, structured and comprehensive market intel data

• Working with internal teams to deliver client solutions • Identification, review of sales data quality

• Helping clients identify Pricing, Assortment, and Market opportunities

• Daily communication via Skype etc, demo presentations with suggestions and results

Sales Team Lead

Govitall

IT-консалтинг / Услуги / Производство оборудования

9 месяцев

04.2019 - 01.2020

Set a good example for the team. Work according to company culture and values, prioritize ruthlessly, use good communication, and deliver results effectively.

Develop a strategy the team will use to reach its goal

Provide any training that team members need

Communicate clear instructions to team members

Listen to team members' feedback

Monitor team members' participation to ensure the training they are being provided is being put into use, and also to see if any additional training is needed

Manage the flow of day-to-day operations

Develop sales strategies to acquire new customers or clients.

Track sales team metrics and share them with company leadership.

Plan and implement training programs. Hold regular skills training sessions with internal or external sales trainers.

Set targets, performance plans, and rigorous, objective standards for sales representatives.

Meet with reps one-on-one weekly to review performance, progress, and targets.

Deliver deep performance reviews for each individual rep once

Coach individual sales representatives one-on-one through phone work and prospecting help sessions to help them improve sales performance.

Counsel, support, discipline, and fire underperforming sales representatives.

Develop a scalable sales process and ensure representatives adhere to it correctly.

Ensure that reps use sales technologies, such as a CRM, correctly.

Plan and preside over weekly sales team meetings

Recruit, select, onboard, and train new sales reps.

Sales Team Lead

Kromtech

IT-консалтинг / Услуги / Производство оборудования

4 года 3 месяца

02.2015 - 05.2019

  • managing the team of sales representatives
  • developing various sales scripts for team members.
  • developing sales trainings to simplify sales process for team members
  • achieving the team sales aims and service metrics targets
  • delivering the goals and action plans for their achievement to team members
  • managing team's discipline during the shift and equal workload distribution
  • ensuring the highest level of service provided by the team members
  • dealing with VIP customers, troubleshooting and solving difficult cases with customers
  • holding stand-up meetings with the team to deliver any kind of workflow updates or any other purpose.
  • working with newcomers, developing their sales scripts
  • accounting and reporting;
  • sharing team spirit and improving team motivation.
  • working with newcomers and mentoring them.
  • new products' and features functionality testing and troubleshooting.

Air Tickets Sales Agent

Tickets.ua

Интернет

2 года

10.2013 - 10.2015

Ключевая информация

  • sales
  • customer service
  • research
  • public speaking
  • team management

Училась в 2 заведениях

Wyzsza Szkola Informatyki i Zarzadzania w Rzeszowie

international business

Rzeszow, 2015

ЛНУ ім. І. Франка

географічний, менеджмент

Львов, 2012

Владеет языками

Английский

продвинутый

Русский

свободно

Украинский

родной

Курсы, тренинги, сертификаты

Управління персоналом "Кузня кадрів"

Львов, 2018

  • комунікація та фасилітація
  • типи управління
  • time-management
  • public speaking
  • emotional intelligence 

Nataly

Sales manager, Sales team lead

Львов

32 года

полная занятость

Обновлено 2 месяца назад