-Led projects as the primary point of contact for clients, conducting calls, managing timelines, and ensuring project delivery.

- Coordinated and supervised analysts: assigned tasks, reviewed outputs, and supported onboarding and training.

- Collected and analyzed data from e-commerce platforms and marketplaces using OutWit Hub (sellers, products, pricing, availability, and other attributes).

- Monitored marketplaces and websites to ensure product listings met required criteria; analyzed data to identify issues, inconsistencies, and trends.

- Prepared reports and insights for clients.

- Provided support to clients and internal teams.

- Handled inquiries, documented issues, and coordinated solutions.

Managed office operations, including documentation, inventory, and supplier coordination.