Working with team leads and assigned teams.

Conducting meetings, 1:1 meetings.

Monitoring the knowledge level of teams.

Distributing tasks among employees.

Keeping statistics on tasks for teams and team leads.

Conducting interviews.

Communicating with managers from other departments.

Making decisions regarding raises, bonuses, and penalties.

Handling customer complaints.

Conversations with DOT inspectors.

Working with the examination reports.

Disputing violationsTerminations.

Offering services to potential drivers.

Booking loads with brokers.

Scheduling pickup and delivery time.

Dispatching drivers during the route.

Working with outgoing/incoming calls.
Processing documents.
Invoicing customers.
Incoming/outgoing correspondence.
Paid toll.
Resolving customer complaints and problems