Работала в 14 компаниях   20 лет 5 месяцев

Торговля оптовая / Дистрибуция / Импорт-экспорт, Промышленность и Производство, Реклама / Маркетинг / PR-услуги, Отели / Рестораны / Развлекательные комплексы, Недвижимость и Девелопмент, Медиа / СМИ, Негосударственные организации / NGO, IT-консалтинг / Услуги / Производство оборудования

Sales (export) and Business Development Manager

TM SVITLAYA

Торговля оптовая / Дистрибуция / Импорт-экспорт

1 год 1 месяц

08.2017 - 08.2018

Promotion and sale of a newly created fashion brand in premium segment:

  • preparation of promo mailings
  • preparation for participating in trade shows
  • communication with agents, negotiation and signing agreements
  • order processing, invoicing, payment control
  • setting up export schemes
  • communication with buyers, PR agencies and influencers

Billing Manager

TM MARCH11

Торговля оптовая / Дистрибуция / Импорт-экспорт

7 месяцев

12.2016 - 06.2017

Role: coordination and control of billing procedures, payments tracking

Responsibilities:

• control of orders processing, billing and payments

• negotiating payment terms with customers

• developing and implementing efficient payment tracking system

Export Manager

Private Enterprise Chimplast

Промышленность и Производство

9 месяцев

01.2016 - 09.2016

Role: increasing the company's profits by upselling to existing clients and entering new markets.

Responsibilities:

  • communication with clients, order processing and tracking, invoice issuing and payment control
  • preparation and signing of export agreements
  • preparation of full set of documents for customs broker
  • development of marketing materials
  • participation in new products development
  • new markets analysis and search for new clients (Eastern Europe, Northern Africa)
  • communication with prospects

Administrative Manager

Private Enterprise Chimplast

Промышленность и Производство

1 год 6 месяцев

04.2015 - 09.2016

Role: to ensure efficient work of the office and assist to accounting department.

Responsibilities:

  • solving administrative and utility matters
  • assisting to the company's owner
  • assisting to accounting department
  • business correspondence
  • HR recordkeeping
  • translation of technical and marketing materials, interpreting during meetings
  • web-site administration
  • development and printing of marketing materials

Freelance Translator

Copywriting beareu Text Company

Реклама / Маркетинг / PR-услуги

2 года 2 месяца

02.2013 - 03.2015

Translation and proof-reading of texts on various topics (marketing materials, web-sites etc.).

Sales and Marketing Manager

Cosmopolite Hotel

Отели / Рестораны / Развлекательные комплексы

4 месяца

10.2012 - 01.2013

Role: increasing of brand awareness and the hotel occupancy.

Responsibilities:

  • current market and its trends analysis
  • marketing communications
  • full cycle of preparation to international tourism and hospitality exhibitions and post-exhibition activities
  • active cooperation with business associations
  • negotiation and implementation of loyalty and discount programs of third parties (airlines, card payment systems etc.) and control of its execution
  • analysis of new possibilities for brand promotion
  • direct marketing
  • bringing in new business
  • hotel presentations for prospects

Operations Manager, Senior Customer Service Representative

Regus Business Centres

Недвижимость и Девелопмент

4 года 2 месяца

07.2008 - 08.2012

Role: to manage and run the business centre, to ensure clients are satisfied and all services are provided at high level.

Responsibilities:

  • contribute to overall revenue of the centre by identifying opportunities and actively up-selling/cross selling Regus products and services
  • clients' retention in the business centre
  • marketing and promoting Regus products
  • to manage, supervise and develop work of team, guiding them how to make work more efficient, to encourage them and train new staff
  • administration of the accounting system, monthly billing
  • communication with Landlord and suppliers on all issues that may occur
  • management of IT and Telecom systems of the business centre, resolving all technical issues
  • translation and proof-reading of corporate marketing materials and web-site content

Customer Service Representative

ExxonMobil Petroleum and Chemical

Торговля оптовая / Дистрибуция / Импорт-экспорт

10 месяцев

09.2007 - 06.2008

Responsible for providing efficient support to dealers of Mobil and Esso lubricants on a variety of issues, orders proceeding, entering data in CRM system, communication with customers and production plant, payments tracking, complaints handling.

Guest Editor of the morning informative-entertaining program

Inter TV Channel

Медиа / СМИ

11 месяцев

06.2006 - 04.2007

Responsible for monitoring news in life of famous Ukrainian people, inviting them to the program, communicating with PR agencies, assisting anchormen in preparation of the program.

Guest Editor of News Department

TV Channel 5

Медиа / СМИ

2 года 2 месяца

04.2004 - 05.2006

In cooperation with news team responsible for monitoring news, choosing the most actual political and social topics, inviting news makers, key actors, experts etc. to take part in live news programs and political talk shows.

Senior Customer Service Representative

Regus Business Centre

Недвижимость и Девелопмент

1 год 5 месяцев

11.2002 - 03.2004


Responsible for managing the business centre, achieving high standards in customer service, liaising with any contractors on site, assisting the centre manager in organizing and running of marketing and promotion campaigns for Regus products and products sale, co-coordinating the clients' conferences/ videoconferences.

Customer Service Representative

Regus Business Centre

Недвижимость и Девелопмент

2 года 11 месяцев

12.1999 - 10.2002

Responsible for carrying out customer service requirements, coordination of conferences / videoconferences, business travels.

Planned, supervised, and coordinated direct mail advertising projects for Regus Business Centres (Ukraine); excellent direct sales experience.

Freelance Translator

Step by Step Foundation

Негосударственные организации / NGO

1 год 4 месяца

09.1998 - 12.1999

Translated and edited extensive variety of scientific, educational, and psychological, as well as press and media materials.

Translator of R&D Department

Robertson & Blums Corporation

IT-консалтинг / Услуги / Производство оборудования

1 год 1 месяц

06.1997 - 06.1998

As a member of National SunSystems team, took active part in development of the first Ukrainian version of SunSystems accounting software and national launch campaign. Successfully tested SunSystems version 4.2.

Ключевая информация

  • the strongest skill is to quickly find efficient solutions
  • able to think out of the box
  • analytical mind
  • result-oriented
  • quick learner
  • excellent planning and management skills
  • strong time-management and prioritization skills,
  • outstanding interpersonal and communication skills
  • individual and team worker
  • highly responsible and honest

Училась в 2 заведениях

University of Economics and Law KROK

Faculty of project management, major - project management; Master degree.

Київ, 2004

The University of "Kyiv-Mohyla Academy"

Faculty of Humanities and Social Sciences; major - culturology, minor - professional translation; BA

Київ, 2000

Владеет языками

Английский

свободно

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Польский

средний

Русский

родной

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Украинский

родной

Может проходить собеседование на этом языке

Может проходить собеседование на этом языке

Курсы, тренинги, сертификаты

Certification of Project Management Practitioner (IPMA Level D)

Київ, 2004

by Ukrainian Project Management Association, validated by International Project Management Association.

 

Дополнительная информация

Hobbies and interests

Networking, urban farming, organic farming, design, art, hiking, fitness, swimming, travelling, tennis.

Computer skills

  • Advanced PC user
  • excellent knowledge and extensive experience with: Windows, MSOffice (Word, Excel, PowerPoint and MS Project), Lotus Notes, SAP, 1С, CRM systems
  • database management
  • presentation and videoconference equipment
  • superior touch typing skills in Ukrainian, Russian and English.

Oksana

Operations Manager, Administrative Manager

Киев

1 000 $

49 лет

Работает, но открыт для предложений

проектная работа, неполная занятость

Характер работы: удаленная работа

Обновлено 4 дня назад