Account manager

Candor Global Services is looking for an experienced  Account Manager to join the Canada based FrontLine Group team.

As a Account Manager, you will take the lead on managing their clients' web-centric development projects (websites, social media, SEO, etc.). 

The role consists of coordinating development processes, scheduling reviews and being the primary point of communication between the client and our internal production teams. 

Desired candidates possess:

• Excellent oral communication skills in English (written and oral)
• Familiarity with the Canada and US market a plus
• Ability to work in Canada time zones Monday-Friday
• Online project management and/or account management

  Digital Marketing Experience

• Collector experience

Skills and Competencies:

• Knowledge and understanding of web development, Social Media or SEO;
• Strong organizational and time management skills;
• Self-starter- working independently without continuous supervision;
• Immediate responsiveness to all internal and external inquiries;
• Great record-keeping abilities;
• Willingness to do help at all levels, to get the job done and help colleagues;
• Salesforce.com familiarity is a plus;
• Jira familiarity is a plus

Essential Duties and Responsibilities:

• The ultimate goals and responsibilities are to deliver high quality services to clients within the shortest amount of time;
• Act as the primary contact for own client communications, including gathering information and advocating between the client and production teams;
• Effectively discuss and cross-sell FrontLines' solutions by answering inquiries, ascertaining client’s needs and informing clients of new services and products;
• Communicate regularly with clients: accurately track and record customer communications Conduct client web trainings;
• Be a positive contributor to “the team” in order to maximize FrontLines’ short- and long-term revenue targets ;
• Document all client activity in Salesforce and track production in Jira

What we offer:

Employment according to the Labor Code of Ukraine (with full tax compensation) or PE;

• Monthly income: Salary — $900-1100;
• Bonuses + Referral program;
• Paid vacation per annum (the «Annual Vacation»), paid Sick leave;
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Grab your chance to join us, and send us your CV in English!