Customer Support Specialist Turkish (night shift)

WhiteBIT is an international fintech company with more than 1000 professionals. As a cryptocurrency exchange, WhiteBIT aims to offer an intuitive user interface with a set of analytical tools for more than 3 million users. We work with cryptocurrency projects from around the world with one main goal — the mass introduction of blockchain technology.

We are looking for — Customer Support Specialist for night shifts!

Requirements:

• Turkish — Advanced (C1)
• English — Upper-Intermediate (B2)
• Ukrainian — Advanced (C1)
• Good communication skills
• Quick studying, to be ready to work with a big amount of data
• Client-based mentality
• Analytical and problem-solving skills
• Desire to grow in cryptocurrency knowledge

Would be a plus:

• Experience in client support
• Cryptocurrency area knowledge (even on the basic user level)

Responsibilities:

• Assisting clients with any product related questions
• Closing tickets in one touch
• Record-keeping
• Team interaction
• Schedule: night 2/2 (2 days after 2 days) from 22-00 to 8-00 (Istanbul time)

We are waiting for YOU to join our crypto team!)