Travel Assistant

About Us

Wildix is the first 100% secure, easy-to-use, professional web-based UC&C system, recognized as a Niche Player in the Gartner® Magic Quadrant™ for Unified Communications as a Service in 2023.

Founded in 2005 by two Italian brothers, Dimitri and Steve Osler, we are now among the fastest-growing companies in the UCaaS sector. Headquartered in Tallinn, Estonia, we have more than 250 staff members representing over 15 nationalities. Our team works across Europe, the UK, the Americas, and Ukraine, serving more than 135 countries through our partner ecosystem.

We created what we call the Blue Ecosystem: the way partners, end-users, the company, and our employees communicate with each other.

Our mission is to facilitate internal and external communication between companies and their customers worldwide, using web browsers and mobile applications, thereby increasing productivity and efficiency.

Who are we looking for

We are seeking a Travel Assistant to join our team. The ideal candidate will have a background in the travel industry, experience in travel management, and excellent customer service skills. You will be responsible for assisting and organizing trips from scratch, supporting bookings, and ensuring a seamless travel experience for our colleagues.

How You Will Make an Impact

• Plan, coordinate, and book travel arrangements, including flights, hotels, car rentals, and other travel-related services.
• Utilize various ticketing and hotel booking tools to manage reservations efficiently.
• Provide proactive assistance to travelers, addressing their requirements and ensuring their expectations are met.
• Create detailed travel itineraries that encompass all aspects of the trip, ensuring all logistical details are accounted for.
• Address and resolve any travel-related issues that may arise, using analytical thinking and problem-solving skills.
• Work independently as well as with cross-functional teams to deliver outstanding travel experiences.
• Maintain accuracy and organization in all travel documentation and processes.

What You Bring to the Team

• A minimum of 1 year of experience as a Travel Specialist/Agent.
• In-depth understanding of the travel industry, processes, and procedures.
• Experience with ticketing and hotel booking tools.
• Strong customer service skills with a collaborative mindset.
• Excellent interpersonal and communication skills.
• Upper-Intermediate level of English.
• Proficient in MS Office and Google Apps for Work.
• Detail-oriented, accurate, organized, and able to work independently.

What We Offer

• Be part of the fastest-growing, talent-focused company in Unified Communications
• Working hours (10:00-19:00)
• Career growth opportunities
• Paid vacations and sick leaves 
• English courses
• We provide medical insurance for your well-being
• Coverage of costs for certification and IT conferences
• Possible remote collaboration

Hiring Process 

• Discovery Interview with Talent Acquisition Specialist (30 minutes)
• Interview with the Hiring Manager (45 minutes) to dive deeper into the role's specifics
• Final Interview (Optional) with the Purchase Manager (30 minutes) to gain insight into our team and direction

We are Wildix:

Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem. 

Do you want to learn more about Wildix? Apply Now!