Middle/Senior PLC Support Engineer IRC289832

About the project:

Symbotic's talented and diverse workforce develops disruptive robotic solutions for warehouse automation and supply chain transformation, drives results and focuses on customer satisfaction. Our modular and scalable solutions utilize existing space and high-speed robotics combined with proprietary software and technology. Since forming in 2007, Symbotic has grown to over 700 employees in North America and supports an impressive, high-profile customer base. We seek candidates who are passionate about our solution and approach problem solving with a creative mind and a commitment to excellence. If you seek a challenge and want to impact the way the world distributes products from manufacturers to store shelves, we invite you to join our team.

Requirements

Required

• Experience with PLC programming eg Rockwell, Siemens, Schneider etc.
• Experience with the IEC 61131-3 programming languages, especially ladder logic, sequential function chart and structured text. 
• Demonstrated problem solving and troubleshooting skills, ideally in a service / support engineering context.
• Upper-intermediate English level desired
• Experience with user interfaces eg FactoryTalk View, WinCC.
• Experience with industrial robot programming eg ABB, Fanuc.

Job responsibilities

1. Provide remote technical support to site operators during downtime events, assisting them in returning the equipment to an operational state.  
2. Investigate in-service technical problems, assembling information and performing root cause analysis.
3. Develop and validate solutions to issues discovered with existing equipment in-service, which can include PLC logic, industrial robot logic and user interfaces.
4. Develop troubleshooting guides and train equipment operators in their use.
5. Develop and maintain a database of troubleshooting guides. 
6. Work schedule is shift based

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you'll experience an inclusive culture of acceptance and belonging, where you'll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You'll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you'll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what's possible and bring new solutions to market. In the process, you'll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility.  We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization.  We are a high-trust organization where integrity is key. By joining GlobalLogic, you're placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.