Junior IT Support Specialist

We are a successful company with great ambitions. We operate in a very competitive market so every day we are looking for opportunities to be better. To be faster. Having a lot of ideas we are very open to fresh ones.

We are looking for a Junior IT Support Specialist to join our team.

Responsibilities:

• Provide IT assistance to the office team for their daily needs.
• Address and resolve IT issues for recruiters.
• Prioritizing problems, and assessing the impact of issues.
• Documenting problems and resolutions.
• Daily tasks monitoring.
• Monitor the HW and SW markets of Ukraine and Abroad (if needed) for usage, price, and quality requirements.
• Research the availability of required equipment (on demand) on the local market of an employee or company’s location.
• Assist with configuring accounts and workstations.
• Maintain office technical equipment.
• Manage installations, upgrades, and configurations of hardware and software.
• Educate coworkers about network security and best practices for computer usage.
• Maintain and optimize subcontractor`s company laptops (on demand).
• Participate in managing inventory, budgeting, and procurement of computer and office equipment, including hardware, software, and licenses.

Requirements:
Technical must experience:

• A degree in computer science or a related field is preferable.
• Proven 1+ years of experience as an IT Support Specialist.
• Proven experience with maintaining and troubleshooting Windows OS and MacOS.
• Proven experience with installation and configuration of Windows OS (at least) and MacOS.

Soft must experience:

• Upper-Intermediate English or higher.
• Good communication ability, both written and verbal.
• Good analytical and problem-solving skills.
• Good organizational, and documentation skills
• Independent problem-solving and adaptability.
• Ability to manage multiple tasks.
• Attention to detail and proactive learning.
• Taking ownership of what you do.
• English: Upper-Intermediate.
• Open-minded.

What to expect from us:

• Dedicated leaders with open doors.
• A collaborative environment where everybody is happy to help.
• Free English lessons.
• Medical Insurance.
• Comfortable office in Tceh Centre with bicycle and car parking. https://tceh.com.ua/yaroslavskyi
• Corporate parties and events.