Project Coordinator

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses worldwide. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers' expectations. We are looking for a proactive, communicative, and highly motivated Project Coordinator to join our team. As a Project Coordinator, you will help ensure smooth project operations by facilitating aspects of the day-to-day activities. Working closely with the Project Manager, you will schedule meetings with various stakeholders across all levels of the organization and track data critical to accurate project reporting. You will ensure that new inbound requests are triaged to the appropriate resource and new action items are properly created and assigned to the applicable team.

Responsibilities

• Meeting Scheduling: Coordinating and scheduling meetings to ensure timely and efficient communication.
• Note Taking: Documenting meeting discussions and synthesizing notes to highlight key points and action items.
• Ticket Creation: Create accurate and clear tickets in the project management software to keep stakeholder aware of deliverables.
• Time Tracking and Data Collection: Track stakeholder time in meetings and collect additional relevant data as needed to monitor progress and performance.
• Electronic Document Filing: Managing electronic filing systems to ensure all project documents are organized and easily accessible.
• Email Triage: Handling inbound emails and directing them to the appropriate Project Manager to ensure prompt responses and action.

Requirements

• In both spoken and written forms, English proficiency at the B2+ level (Upper-Intermediate) is required.
• Proficient in clear, concise written and verbal communication.
• Basic understanding of Project Management processes.
• Familiar with the Atlassian product suite including Confluence and Jira.
• Familiar with the Microsoft Office Suite of applications.
• Creative problem-solving and resourcefulness.
• Excellent active listening skills to understand and document project needs.
• Attention to detail and accuracy.

What we offer:

• Comfortable work environment, remote work.
• Work schedule during American business hours.
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

For a better understanding of who we are and what we do, visit our website:

https://diya.pro/