Training Officer (First Aid)

Organisation Background

Founded in 2011, the International NGO Safety Organisation (INSO) supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training.

INSO provides daily support to more than 1200 NGOs operating in 18 of the world’s most insecure countries.

INSO is registered in the Netherlands and has its headquarters in The Hague, the international city of peace and justice. 

INSO Ukraine 

INSO Ukraine opened in 2015. Since the full-scale Russian invasion in February 2022, it has rapidly expanded to a complete platform serving the needs of NGOs in a fast-evolving conflict. Currently, more than 380 national and international NGOs receive INSO services, in both Ukrainian and English, including information, analysis, and advice through a wide range of written products, meetings and briefings, tailored assessments, crisis support, and a broad range of training courses. Our country office is in Kyiv, supported by field offices in Dnipro and Odesa. 

 The scale and intensity of the conflict in Ukraine continue to pose significant humanitarian safety challenges, particularly around heavily contested frontline areas where the humanitarian footprint has expanded since 2023. As part of INSO Ukraine, you will play a key role in supporting NGOs and helping aid reach people in need more safely while at the same time being part of a vibrant and growing humanitarian community that brings together experiences from across the globe. 

INSO is now seeking one experienced professional to join our team as Training Officer in our Dnipro-based Mobile Training Team, who delivers sessions in Dnipro and throughout Ukraine, focused on humanitarian safety, including First Aid, Personal Safety, and Security Management. 

Job Summary

The Training Officer will contribute to the development, contextualization, organization, delivery, and evaluation of first aid training courses to assist both national and international NGOs in preventing, being prepared for, and reacting to medical situations in hostile environments.

The successful candidate will have a strong background in emergency medicine, be outgoing, inquisitive and detail oriented, and have significant experience building and delivering high quality curriculum along with impact monitoring

MAIN DUTIES AND RESPONSIBILITIES 

• Contribute to the planning and the logistical preparation of training sessions.
• Develop and facilitate first aid training courses adapted to humanitarian workers, applying good practices in adult training and INSO standards. The course will be dynamic, practical, and interactive.
• Contribute to the development and facilitation of other training courses as required.
• Prepare post-training reports containing lessons learned, participant evaluation analysis, etc.
• Manage all medical equipment and supplies. 

• Prepare for and participate in the facilitation of NGO meetings to identify specific training needs and gaps.

  
  

• Be proactive in improving training content and methods. 

• Contribute to a positive public perception of INSO’ work to establish and maintain recognition of its mandate for independence, impartiality and neutrality.

  
  

• Other tasks as required.

PERSON SPECIFICATION

Knowledge, Skills, and Experience

 Essential: 

• Fluency in Ukrainian and English (written and spoken).
• Medical credentials (paramedic, medical doctor, nurse, first aid instructor) with at least 2-years work experience.
• Experience delivering first aid training.
• Computer Skills: competency in Microsoft Office including Power Point and Excel.
• Commitment to humanitarian principles and values.
• Ability to excel in a multicultural work environment.
• Recent experience working on the Ukrainian response, ideally in an NGO safety training or security management role or equivalent - and demonstrable understanding of the context.
• Experience in design and development of training curricula for NGOs.
• Experience in the development and delivery of HEAT, HEIST or HEFAT courses.
• Demonstrable understanding of humanitarian safety practices and principles.

 Nice to Have: 

• Familiarity with the philosophy, priorities, and principles of humanitarian NGOs and NGO approaches to security.
• Experience in the design and development of bespoke safety training curricula for NGOs.
• Experience in the development and delivery of HEAT, HEIST, or HEFAT courses.
• Experience providing first aid level (or higher) emergency care

Personal Attributes 

• A good listener
• An effective communicator
• Team player
• Excellent interpersonal skills

INSO’s Safeguarding Policy

INSO is fully committed to the safe recruitment, selection, and vetting of all potential new staff, trustees, and volunteers. We will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process. 

Terms & Conditions 

Official Employment Contract with a 3-month probationary period with an expected starting date of 04 May 2026, UAH 75 000 Gross salary. 

How to apply 

Please send the following to Відправити резюме and reference “Training Officer, Dnipro” in the subject line of the email before 06 April 2026. The following documents should be in PDF format and in English: 

• Cover Letter specifying how you meet the mandatory requirements, any preferred characteristics, your motivation for applying, and what you hope to bring to INSO. 

• Updated CV. 

Please do not send any additional information. Only shortlisted candidates will be contacted.