Sales Operations Specialist (Hungarian language)

Laba Group is an international company in the EdTech sector. We are advancing online education, teaching thousands of students, and creating innovations that shape the entire European market.

Here’s a quick overview of us:

• 2015: Launched the business school Laba
• 2019: Welcomed Skvot and robot_dreams to our family
• 2020: Opened offices in 5 European countries
• Leading the online education market in Eastern Europe
• Launched 1,500+ courses and taught 180,000+ students from over 50 countries
• Our instructors include experts from Google, Microsoft, Netflix, and Nike
• Coming soon: Becoming an EdTech Unicorn 

To keep winning, we need a team of the best. For the Laba Group team in Hungary, we are seeking a Sales Operations Specialist fluent in Hungarian. This role involves managing the daily operations of the Sales Department and ensuring everything runs smoothly.

What will be on your task list:

• Task management: Oversee lead distribution, prioritize daily calls, and manage deals.
• CRM and Systems: Maintain and update CRM, other systems, and telephony systems, addressing technical issues and ensuring accurate data.
• Performance Oversight: Track KPIs, provide feedback, compile reports, and calculate salaries.
• Training and Onboarding: Support employee onboarding by conducting training sessions on using CRM and payment systems.
• Administrative Tasks: Manage schedules, payment reconciliations, access control, and course reminders.
• Quality Control: Monitor call recordings, check lead quality, and ensure compliance with processes.
• Operational Support: Assist with contracts, handle database updates, and maintain key operational spreadsheets.

Skillpack for a high-quality performance:

• 2+ years of experience in sales, preferably in sales operations or support.
• Fluency in Hungarian and upper-intermediate English skills (B2 level).
• Strong analytical skills and proficiency in Excel.
• Excellent written and verbal communication abilities.
• Attention to detail, responsibility, and adherence to deadlines.
• Proactive mindset with a solid understanding of sales processes.

About our offer list: 

• full-time opportunity, our goal is a high-quality result delivered on time (business hours are between 9:00 am - 5:00 pm СЕТ); 
• remote work format or from one of our offices – it is up to you;
• free access to all Laba Group courses after the probation period; 
• +1000 to your knowledge and skills: you are going to work with various tools, formats, and processes. What's more, you are about to collaborate with the Sales Professionals from different countries we are operating in — all of them have a lot of knowledge and insights to share; 
• be part of the E-learning Revolution: join our mission to change lives by breaking educational boundaries – every task you undertake has the power to impact thousands of learners worldwide;
• contribute your ideas and actively engage in discussions to shape new trends and co-create innovative, wow-worthy concepts.

Now you know more about us. And we want to know more about you: apply and let's develop Hungarian EdTech!