Communication Officer

JOB SUMMARY

The Communications Officer will play a crucial role in Medicos del Mundo’s mission by crafting and implementing communication strategies to enhance the visibility and impact of the organization’s work in Ukraine. The role will involve close collaboration with internal teams and external partners to showcase program achievements, highlight key health and humanitarian issues, and ensure that accurate, timely information reaches target audiences.

 General objective

 Under the responsibility of the Deputy General Coordinator, the Communication Officer contributes to the design and implementation of the communication strategy of Medicos del Mundo in Ukraine and more precisely to the implementation of the communication actions foreseen in the projects that the organization implements. He/She is also playing a strong role in external communication, especially communication in media. 

 GEOGRAPHICAL SCOPE OF INTERVENTION:

 The Advocacy Officer is based in Kiev with regular visits to our zones of intervention (Kyiv, Chernihiv, Kharkiv and Zaporizhia oblasts). 

He/she may also be called upon to support other Medecins du Monde chapters and travel to their regions of operation (Chernivtsi, Sumy, Ivano-Frankyvsk, Odessa, Kherson, Mykolaiv, Dnipro, Vinnytsia and Donetsk).

 Medicos del Mundo has been operating in Ukraine since August 2015. It is currently implementing an emergency response and recovery program in the eastern part of Ukraine, (Zaporizhia and Kharkiv Oblats, while maintaining development projects in these same two Oblasts and Kyiv and Chernihiv Oblasts. The program is articulated on two essential pillars, Mental Health and the strengthening of the primary health system, including SRH and the aforementioned Mental Health.

 ORGANIZATION CHART

 Medicos del Mundo in Ukraine operates through 4 functional bases, the Kyiv base, with two offices: the coordination office and the operational office for Kyiv and Chernihiv Oblasts (a small antenna in Chernihiv); the operational offices in Kharkiv and Zaporizhia and a support office for the latter two in Dnipro.  

 The Communications Officer reports to the Deputy General Coordinator, and has functional links with the Coordination team, mostly with: the Field Coordinators Adm and the the Medical Coordinator and Mental Health and Psychosocial Coordinators. She/he is also working closely with the Grants team. 

FUNCTIONS

Communications Strategy Development

• Implement and update the comprehensive communications plan in line with organizational goals and humanitarian priorities.
• Ensure alignment with Medicos del Mundo’s global communications strategy while tailoring content to local contexts and audiences.
• Monitor and analyse the impact of communication efforts to adjust strategies as needed.

Content Creation and Management

1. Produce high-quality written and visual content, including press releases, reports, newsletters, social media posts, blog entries and human-interest stories.
2. Gather information from field staff and beneficiaries to create compelling narratives and visual materials that illustrate the impact of Medicos del Mundo’s Program.
3. Maintain an up-to-date content library including photos, videos and case studies, ensuring that all materials are ethically sourced and align with organisational policies.

Media relations

• Serve as primary focal point of for national and international media in Ukraine, cultivating relationships with journalists, photographers and media outlets,
• Organize and manage media visits to project sites, including preparing, with the support of the Field Coordinators, briefing materials and coordinating interviews with staff and beneficiaries.
• Monitor media coverage and report on relevant topics related to the health and humanitarian context in Ukraine.

 Social Media Management

1. Develop and maintain an active presence on relevant social media platforms to increase awareness of Medicos del Mundo’s activities.
2. Create engaging content for social media, adapting messages to resonate with diverse audiences.
3. Track and report on social media metrics to assess reach and engagement.

 Advocacy and campaign support

• Support advocacy efforts by creating content that raises awareness of critical health issues, policy gaps and humanitarian needs.
• Collaborate with advocacy teams to develop campaigns that engage stakeholders and influence positive change.
• Coordinate with other Medicos del Mundo teams and Medecins du Monde network, globally to amplify messages and ensure cohesive campaign efforts.

 Brand and ethical communication

• Ensure that all communication materials adhere to Medicos del Mundo’s brand guidelines and values.
• Ensure that all communication materials are compliant with Medicos del Mundo donors.
• Uphold ethical communication standards, particularly in sensitive situations involving vulnerable populations, respecting their dignity and ensuring informed consent.

 Internal Communication

• Support internal communication initiatives to keep staff informed and connected to organizational goals and updates.
• Develop and share regular updates, reports, and highlights with the team and relevant stakeholders.

REQUIRED QUALIFICATION

Academic background: University degree – Higher education. 

Desirable:

- Communications, Journalism, Public Relations, International Relations or a related field

 REQUIREMENTS:

•  Language requirements: Excellent level of English (spoken - written - read), Ukrainian and Russian 
• Computer requirements: Office pack user level.

 EXPERIENCE:

•  Minimum 3 years of experience in communications.
• Experience in a humanitarian organization / humanitarian context will be an asset.

 Technical skills:

•  Proficiency in content creation, social media management and media relations.
• Strong writing, editing and storytelling abilities.
• Ability to translate data into visual materials (Factsheet, SipRep)
• Excellent analytical skills, especially for complex political context
• Familiarity with photo and video editing software is an advantage.
• Familiarity with Canva
• Proficiency in English and Ukrainian. Any other language is an asset.

Technical skills:

• Ability to work simultaneously with multicultural and multi-disciplinary teams, cultural sensitivity.
• Strong organisational skills / Rigor / Ability to classify and to manage priorities
• Capacity to take initiatives and propose innovative solutions / Adaptability to a possible changing context 
• Ability to work in challenging environments.

 AVAILABILITY

Incorporation date: ASAP

6-month renewable contract

SALARY

Medicos del Mundo’s Salary charts - Starting Gross Salary for this role is UAH 62,706

Applicants must send CV at follow e-mail address included the REFERENCE description noted below:

  Відправити резюме  

 Every application unanswered within 15 days after deadline must be considered as desestimated. 

 Please note:  

Medicos del Mundo promotes equal opportunities for all people. We establish positive action measures for those who, due to functional diversity or social and / or cultural exclusion, belong to under-represented groups in the positions offered.

As a result, no candidate with a valid profile will be rejected because of a functional diversity or for being culturally or socially excluded for reasons of birth, ethnicity, race, sex, gender or any other personal, social or cultural condition.

Any member of the MdM team must adhere to the beneficiary protection and anti-fraud and corruption institutional policies.